Enhancing Telehealth

Enhancing Telehealth 2021-07-25T10:31:24-04:00

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As the COVID-19 pandemic began to take hold, most interactions between providers and patients moved to computer screens and telephones. Many people in healthcare have long been advocating for telehealth as a way to improve access but have not been successful promoting its widespread adoption. Telehealth has tremendous potential for improving patient care, but we still have much to learn. Now that health care has been forced to make this transition, we have both an opportunity and a responsibility to enhance telehealth as an effective and sustainable component of care.

MHQP has dedicated itself to this effort during this challenging year. When MHQP’s Board of Directors met in June 2020 to discuss the organization’s strategic direction, the Board overwhelmingly endorsed making the enhancement of telehealth as of MHQP’s strategic imperatives.

MHQP is uniquely positioned to help advance the future of telehealth.  As a neutral coalition of stakeholder groups, MHQP can bring providers, health plans and patients together to solve challenging problems such as this that none can solve alone. While we understand many aspects of telehealth policy and implementation are complex, we are determined to do what we can to help telehealth transform care delivery and drive healthcare experience improvements for both patients and providers in Massachusetts for years to come.

Here is a list of the posts on this site related to MHQP’s activities on telehealth:

Advancing Understanding of Telehealth Inequities Through HPHCI’s WIFI Study
(2021 - 2022)


Overview:

As part of a study conducted in partnership with the Harvard Pilgrim Health Care Institute (HPHCI), MHQP interviewed patients, providers and community leaders to better understand potential socioeconomic, racial, and ethnic inequities in telehealth usage in Massachusetts since the onset of the COVID-19 pandemic. The interviews explored topics such as insurance coverage of telehealth, access to telehealth, and

How Patients and Clinicians Really Feel About Telehealth One Year Later

Key highlights:

  • Patients liked the telehealth experience much more than clinicians did and had a stronger belief that telehealth is important to their future care.
  • Provider satisfaction with telehealth varied considerably based on the provider’s network affiliation.

Telehealth has tremendous potential to improve patient care, but we still have much

Nationwide Telehealth Impact Survey Supported by MHQP Finds High Level of Patient Satisfaction for Telehealth

(April 2021)

Nationwide Survey Finds ‘High Levels of Satisfaction and Expectations for Future Use’

The COVID-19 Healthcare Coalition – comprising more than 1,000 healthcare organizations, technology firms, and nonprofits, including MHQP – has published the Telehealth Impact Patient Survey.

Overall patients reported positive experiences with telehealth visits with 79% of respondents being satisfied with their telehealth visit and 73% expecting to

Barbra Rabson Shares Telehealth Insights on Massachusetts Health Policy Forum

On December 3rd, MHQP President and CEO Barbra Rabson contributed her knowledge and insights about provider and patient telehealth experiences to a Massachusetts Health Policy Commission forum entitled “Telehealth in a Post Pandemic World.”

The Massachusetts Health Policy Forum at Brandeis University is an independent, nonpartisan organization dedicated to improving health and

MHQP Helps COVID-19 Healthcare Coalition Survey Physicians on Telehealth Impact During COVID-19

(November 2020)

Nationwide Survey Finds Overall Satisfaction but Obstacles Remain

The COVID-19 Healthcare Coalition – comprising more than 1,000 healthcare organizations, technology firms, and nonprofits, including MHQP – has published the Telehealth Impact Physician Survey.

More than 75% of respondents said telehealth enabled them to provide quality care for COVID-19-related care, acute care, chronic disease management, hospital/emergency department follow-up, care coordination,

Meeting the Moment in Telehealth

By Barbra G. Rabson

(August 2020)

When asked what they have learned about themselves as a clinician using telehealth in a recent MHQP survey, one physician responded, “We are an incredibly versatile lot. Our commitment to lifelong learning and constant change in our profession has trained us well for meeting this moment successfully.

“Meeting

MHQP’s Rabson Advises CMS Administrator on Telehealth

(August 10, 2020)

With our swift shift to virtual platforms when the COVID-19 pandemic hit home, Massachusetts has become tops among all states in telehealth use, according to the Administrator of the Centers for Medicare and Medicaid Services (CMS), Seema Verma. Ms. Verma wanted to learn the lessons from the Commonwealth’s largely successful rapid shift to virtual care.  So last

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