Enhancing Telehealth2022-06-20T15:50:37-04:00

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As the COVID-19 pandemic began to take hold, most interactions between providers and patients moved to computer screens and telephones. Many people in healthcare have long been advocating for telehealth as a way to improve access. Telehealth has tremendous potential for improving patient care, but we still have much to learn. Now that the pandemic has forced virtual care to the forefront, we have both an opportunity and a responsibility to enhance telehealth as an effective and sustainable component of care.

MHQP has dedicated itself to this effort during this challenging year. When MHQP’s Board of Directors met in June 2020 to discuss the organization’s strategic direction, the Board overwhelmingly endorsed making the enhancement of telehealth as of MHQP’s strategic imperatives.

MHQP is uniquely positioned to help advance the future of telehealth.  As a neutral coalition of stakeholder groups, MHQP can bring providers, health plans and patients together to solve challenging problems such as this that none can solve alone. While we understand many aspects of telehealth policy and implementation are complex, we are determined to do what we can to help telehealth transform care delivery and drive healthcare experience improvements for both patients and providers in Massachusetts for years to come.

Here is a list of the posts on this site related to MHQP’s activities on telehealth:

MHQP Releases Results of “Together for Better Telehealth” Surveys

(November 2020)

Several months ago, as the COVID pandemic began to take hold and most interactions between providers and patients moved to computer screens and telephones, MHQP launched an initiative we call “Together for Better Telehealth.” It’s an effort to help clinicians share what they are learning from their telehealth experiences to

Meeting the Moment in Telehealth

By Barbra G. Rabson

(August 2020)

When asked what they have learned about themselves as a clinician using telehealth in a recent MHQP survey, one physician responded, “We are an incredibly versatile lot. Our commitment to lifelong learning and constant change in our profession has trained us well for meeting this moment successfully.

“Meeting

MHQP’s Rabson Advises CMS Administrator on Telehealth

(August 10, 2020)

With our swift shift to virtual platforms when the COVID-19 pandemic hit home, Massachusetts has become tops among all states in telehealth use, according to the Administrator of the Centers for Medicare and Medicaid Services (CMS), Seema Verma. Ms. Verma wanted to learn the lessons from the Commonwealth’s largely successful rapid shift to virtual care.  So last

What We Are Learning About Patient and Provider Experiences with Telehealth

By Barbra G. Rabson

(May 2020)

I have been amazed and inspired to see healthcare respond to the daily challenges presented by the COVID-19 pandemic. Crises have a way of opening new opportunities and presenting innovative solutions which were barely conceivable before. So I believe it is with telehealth.

As I wrote in a

Now Is the Time to Get Telehealth Right

By Barbra G. Rabson

(April 2020) 

Amid all the horror and hardship of the COVID-19 pandemic, maybe something good will emerge on the other side of it for the healthcare system. Now is our chance to finally get telehealth right.

Before the pandemic struck, MHQP was working with a distinguished panel of experts to

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