About Jonathan Small

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So far Jonathan Small has created 186 blog entries.

Boston Globe Articles Address Future of Telehealth; Prominently Feature MHQP

(March 2023)

Boston Globe reporter Felice Freyer has published two important articles focused on the future of telehealth in Massachusetts, which prominently feature MHQP and its stakeholders.

The first article (“State’s largest insurer extends full telehealth coverage indefinitely” from February 19) spotlights Blue Cross Blue Shield of Massachusetts’ decision to continue paying

Boston Globe Articles Address Future of Telehealth; Prominently Feature MHQP2023-03-13T13:28:21-04:00

Winners of MHQP’s 2022 Patient Experience Awards Provide Best-In-Class Experiences Despite Growing Challenges for Primary Care

(February 2023) 

Primary care practices are facing unprecedented challenges in the wake of the pandemic due to staffing shortages, inadequate reimbursement policies, changing patterns of well visits, practice consolidation, increased competition from new sources, and many other factors. Despite these challenges, the winners of the 2022 MHQP “Patient Experience Awards” found a

Winners of MHQP’s 2022 Patient Experience Awards Provide Best-In-Class Experiences Despite Growing Challenges for Primary Care2023-02-15T16:08:19-05:00

Black, Hispanic and Asian Patients Report Worse Patient Experiences than White Patients in Massachusetts

MHQP Convening Stakeholders to Explore Drivers of These Disparities and How to Reduce Them

(February 2023)

Black, Asian and Hispanic patients report worse experiences than White, non-Hispanic patients in Massachusetts. This is the key finding of an analysis of data collected in MHQP’s annual statewide Patient Experience Survey of commercially-insured patients,

Black, Hispanic and Asian Patients Report Worse Patient Experiences than White Patients in Massachusetts2023-03-15T15:30:37-04:00

CHIA and MHQP Release First-Ever Dashboard to Monitor the Health of Primary Care

(January 2023)

A high-functioning primary care system has been shown to lead to better patient outcomes, lower costs, and more equitable care, and is key to keeping patients well and out of hospitals and emergency departments.

That’s why the National Academy of Science, Engineering and Medicine recently asserted that “primary care is

CHIA and MHQP Release First-Ever Dashboard to Monitor the Health of Primary Care2023-02-09T10:14:41-05:00

MHQP Welcomes Partners on Statewide Initiative to Measure Disparities in Patient Experience

(November 2022)

MHQP is excited to launch an initiative to measure racial and ethnic disparities in patient experiences across Massachusetts by utilizing the same instrument and methodology we have used to measure patient experience in the state since 2006.

Our aim is to broker consistency in health equity measurement throughout the state

MHQP Welcomes Partners on Statewide Initiative to Measure Disparities in Patient Experience2023-03-13T12:05:36-04:00

Study Finds Disparities in Telehealth Usage Since the Onset of the Pandemic

(November 2022)

The Department of Population Medicine at the Harvard Pilgrim Health Care Institute, a Harvard Medical School affiliate, has released the results of a research study on telehealth use in the Commonwealth since the onset of the COVID-19 pandemic. MHQP supported the effort by collecting and analyzing qualitative interview data

Study Finds Disparities in Telehealth Usage Since the Onset of the Pandemic2022-12-06T10:31:01-05:00

MHQP Celebrates Barbara Spivak and Julita Mir

(November 2022)

MHQP is pleased to celebrate the invaluable contributions of two members of our Board of Directors, Barbara Spivak, MD, and Julita Mir, MD, both of whom have an enormous impact on MHQP’s strategy and direction.

Barbara Spivak, MD

A primary care provider and President and CEO of the Mount Auburn Cambridge

MHQP Celebrates Barbara Spivak and Julita Mir2022-11-16T12:32:40-05:00

The Need to Measure Patient Experience of Oral Health Care: A Call to Action

(November 2022)

MHQP’s Amy Stern, Andrew D’Amour, Jim Courtemanche, and Barbra Rabson have co-authored an important article in collaboration with Nadeem Karimbux, Dean of the Tufts School of Dental Medicine, and Dr. Mike John, Associate Professor at the Minnesota School of Dentistry. The article, which was recently published in

The Need to Measure Patient Experience of Oral Health Care: A Call to Action2022-11-16T13:05:54-05:00
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