About Jonathan Small

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So far Jonathan Small has created 178 blog entries.

MHQP Welcomes Partners on Statewide Initiative to Measure Disparities in Patient Experience

(November 2022)

MHQP is excited to launch an initiative to measure racial and ethnic disparities in patient experiences across Massachusetts by utilizing the same instrument and methodology we have used to measure patient experience in the state since 2006.

Our aim is to broker consistency in health equity measurement throughout the state

MHQP Welcomes Partners on Statewide Initiative to Measure Disparities in Patient Experience2022-11-17T10:04:45-05:00

MHQP Supports Department of Population Medicine Study Finding Disparities in Telehealth Usage Since Onset of the Pandemic

(November 2022)

The Department of Population Medicine at the Harvard Pilgrim Health Care Institute, a Harvard Medical School affiliate, has released the results of a research study on telehealth use in the Commonwealth since the onset of the COVID-19 pandemic. Findings from the report, which was funded by the Massachusetts Association

MHQP Supports Department of Population Medicine Study Finding Disparities in Telehealth Usage Since Onset of the Pandemic2022-11-21T10:06:30-05:00

MHQP Celebrates Barbara Spivak and Julita Mir

(November 2022)

MHQP is pleased to celebrate the invaluable contributions of two members of our Board of Directors, Barbara Spivak, MD, and Julita Mir, MD, both of whom have an enormous impact on MHQP’s strategy and direction.

Barbara Spivak, MD

A primary care provider and President and CEO of the Mount Auburn Cambridge

MHQP Celebrates Barbara Spivak and Julita Mir2022-11-16T12:32:40-05:00

The Need to Measure Patient Experience of Oral Health Care: A Call to Action

(November 2022)

MHQP’s Amy Stern, Andrew D’Amour, Jim Courtemanche, and Barbra Rabson have co-authored an important article in collaboration with Nadeem Karimbux, Dean of the Tufts School of Dental Medicine, and Dr. Mike John, Associate Professor at the Minnesota School of Dentistry. The article, which was recently published in

The Need to Measure Patient Experience of Oral Health Care: A Call to Action2022-11-16T13:05:54-05:00

Employee Spotlight: Raji Rajan

(November 2022)

Raji Rajan, MBA, MS, and her husband, Raj, both decided to shift their careers to work in healthcare after the medical procedure that saved Raj’s life. This was back in 2008. Raji was spending her days working as a Senior Software Engineer at Fidelity and her evenings helping Raj

Employee Spotlight: Raji Rajan2022-11-16T12:44:54-05:00

Stepping Out of Silos to Tackle Disparities

(September 2022)

Nearly 30 years ago, a Boston Globe Spotlight article highlighted “the worst hospitals” in Massachusetts based on high mortality rates. In the wake of that article, well before the measurement of healthcare quality was widely practiced and accepted, a forward-thinking group of healthcare, business and community leaders

Stepping Out of Silos to Tackle Disparities2022-10-19T15:08:27-04:00

MHQP to Produce State’s First-Ever Primary Care Dashboard for CHIA

(September 2022)

MHQP is pleased to announce that we have been selected by the state’s Center for Health Information and Analysis (CHIA) to produce Massachusetts’ first-ever dashboard of metrics to monitor the health of primary care in the state.

Leaders in both the healthcare and policymaking arenas have become increasingly concerned about

MHQP to Produce State’s First-Ever Primary Care Dashboard for CHIA2022-09-29T15:35:32-04:00

Employee Spotlight: Natalya Martins

(August 2022)

Natalya Martins, MPH, has a placard with a quote from Indigenous Australian and activist Lilla Wilson hanging in her office:

“If you have come here to help me you are wasting your time, but if you have come because your liberation is bound up with mine, then let us work

Employee Spotlight: Natalya Martins2022-11-15T10:03:13-05:00

MHQP Launches Initiative to Create Statewide System for Measuring Racial and Ethnic Disparities in Patient Experience

(August 2022)

MHQP has launched a major initiative to create a consistent and effective approach to measuring racial and ethnic disparities in patient experiences in Massachusetts. We are currently seeking to recruit provider organizations and health plans to participate in a statewide effort to address this critical issue.

Our aim is to

MHQP Launches Initiative to Create Statewide System for Measuring Racial and Ethnic Disparities in Patient Experience2022-11-15T09:59:09-05:00
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