Improving Healthcare Through Collaboration and Measurement
Since 1995, MHQP has been leveraging its unique position as an independent coalition of key stakeholder groups (providers, payers and patients) in Massachusetts healthcare to help provider organizations, health plans and policy makers improve the quality of patient care experiences throughout the state. We do this by:
- measuring and publicly reporting non-biased, trusted and comparable patient experience data;
- sharing tools, guidelines and best practices to help support improvement efforts; and
- catalyzing collaboration to find breakthrough solutions to shared challenges.
MHQP’s work is driven by and organized around the principle that the challenges facing healthcare can only be solved through collaboration and innovation across key stakeholder groups – including patients, who we believe are the most underutilized resources in the healthcare system. MHQP is the neutral body that brings these organizations and individuals together to find shared interests and solve problems that none can solve alone.
Learn more about MHQP from some of our key stakeholders:
Barbara Spivak
“That data prompted us to save her life.”
Donald Berwick
“They’ve changed the way people think in this country.”
Denice Garrett
“You can’t take me off of this council, sorry.”
Jean Yang
“It’s really a gem for the industry.”
News and Views
Unsustainable: An Honest Assessment of Massachusetts’ Healthcare Performance
By Barbra G. Rabson (July 2023) Last month, the Commonwealth Fund published its annual scorecard on state health performance and gave Massachusetts the top overall ranking. The ranking was based on several metrics collected in 2019, 2020 and 2021 covering seven categories
MHQP Data Spotlights the Troubling State of Pediatric Care in Boston Globe Article
(June 2023) An article by Jessica Bartlett in this past Sunday’s Boston Globe asserts that “independent pediatric practices are struggling to survive.” MHQP is pleased to help bring attention to this critical issue by providing data cited by the author. The
“The Failing Health of Primary Care in the US,” a Podcast Hosted by Zeev Neuwirth and Featuring Barbra Rabson and Katherine Gergen Barnett
(June 2023) Barbra Rabson, MPH and Katherine Gergen Barnett, MD have teamed up again to raise concerns about the state of primary care in Massachusetts and across the country, this time on a podcast hosted by Zeev Neuwirth, MD. As Dr.
Welcome Karina Santamaria, New Director of Research
(May 2023) “My plans were to go to medical school, but then I found this whole other world of solving health problems. I’ve learned there are many different roads to get to an endpoint.” That’s how Karina Santamaria, MHQP’s new Director
MHQP Receives Second PCORI Award to Help Improve Care for Patients with Sickle Cell Disease
(May 2023) In the summer of 2022, MHQP partnered with the Massachusetts Sickle Cell Association (MSCA) to lead a set of convenings to explore new directions for research into patient-centered approaches to help people with sickle cell disease (SCD) self-manage their
MHQP Surveying MassHealth Members About Their Patient Experiences of Care
(May 2023) MHQP is pleased to announce that we have again been selected by the Executive Office of Health and Human Services (EOHHS) for the Commonwealth of Massachusetts as its vendor to survey members of MassHealth, the state’s Medicaid program, about
Key Areas of Impact
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