Now in its fourth decade, MHQP is a trusted, local measurement and reporting organization that equip provider organizations, health plans, policymakers, researchers, and employers with data-driven insights and collaborative strategies needed to improve patient experiences, reduce health inequities, and strengthen primary care in Massachusetts. We do this by:
- Fostering collaboration across stakeholder groups to create a shared understanding of collective challenges and opportunities
- Conducting expert quantitative and qualitative data collection to capture in-depth information about healthcare experiences
- Making sense of this data through expert analyses to generate actionable insights that can help direct quality improvement efforts
- Transparently sharing data, trends and insights with key stakeholder groups, decision-makers and the public to inform policy, support accountability, and drive meaningful action
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Learn more about MHQP from some of our key stakeholders:
Barbra Spivak
“That data prompted us to save her life.”
Don Berwick
“They’ve change the way people think in this country.”
Denice Garrett
“You can’t take me off of this council, sorry.”
Jean Yang
“It’s really a gem for the industry.”
How can MHQP help your organization achieve its strategic goals?
Areas of Impact
News and Views
A Roadmap to Reduce Medical Mistrust with Black Patients in Primary Care
(May 2025) Trust is central to quality healthcare, yet it is a major concern for many Black patients.1 According to data compiled over the past four years through MHQP’s annual statewide Patient Experience Survey, there is a significant disparity in trust
Barbra Rabson to Receive Primary Care Community Leadership Award from Primary Care Collaborative
(May 2025) MHQP is pleased to announce that Barbra Rabson, MHQP's president and CEO, will be honored with the Primary Care Community Leadership Award by the Primary Care Collaborative (PCC) at its Barbara Starfield Awards Dinner on June 4, 2025, in
MHQP Releases Updated Clinical Quality Data for Primary Care Practices
(May 2025) Reinforcing its ongoing commitment to health care transparency, MHQP is pleased to once again release clinical quality performance data for primary care practices across Massachusetts. These data document practice-by-practice level results for 2023 across a wide range of clinical
MHQP Pleased to Contribute to Senior Medicare Patrol Conference
(May 2025) MHQP was pleased to make a major contribution to the Senior Medicare Patrol (SMP) program's 11th statewide conference on May 6, 2025. The theme of this year's event was "Primary Care at a Crossroads," one of MHQP's key areas
MHQP Welcomes Lisa Gualtieri to its Board of Directors
(April 2025) MHQP is thrilled to announce that Lisa Gualtieri, PhD, ScM, has agreed to join its Board of Directors. Lisa is an Instructor at the Harvard T.H. Chan School of Public Health, where she teaches Digital Health. She is also
MHQP Honored To Serve on State’s New Primary Care Task Force
(April 2025) In January 2025, Governor Maura Healey signed Chapter 343 of the Acts of 2024, An Act Enhancing the Market Review Process. Section 80 of this Act established a new 25-member Task Force on primary care access, delivery, and payment
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