MHQP is bringing Massachusetts healthcare stakeholders together to create a statewide system for consistently measuring, understanding, and reducing racial and ethnic disparities in patient experiences. We are calling this initiative Measured Equity. Learn More.
Improving Patient Experiences Through Collaboration and Measurement
Since 1995, MHQP has been leveraging its unique position as an independent coalition of key stakeholder groups (providers, payers and patients) in Massachusetts healthcare to help provider organizations, health plans and policy makers improve the quality of patient care experiences throughout the state. We do this by gathering useful information from patients and providers, making sense of complex data, and extracting and sharing valuable insights with stakeholders.
MHQP’s work is driven by and organized around the principle that the challenges facing healthcare can only be solved through collaboration and innovation across key stakeholder groups ― including patients, who we believe are the most underutilized resources in the healthcare system. MHQP is the neutral body that brings these organizations and individuals together to find shared interests and to solve problems that none can solve alone.
Learn more about MHQP from some of our key stakeholders:
Barbra Spivak
“That data prompted us to save her life.”
Don Berwick
“They’ve change the way people think in this country.”
Denice Garrett
“You can’t take me off of this council, sorry.”
Jean Yang
“It’s really a gem for the industry.”
News and Views
Employers Value Telehealth’s Convenience But Are Skeptical About Its Impact on Cost, MHQP/AIM Study Shows
(October 2023) When telehealth usage surged during the pandemic as a safe way for patients and providers to interact, MHQP conducted a series of surveys among providers and patients to provide real-time feedback to the field about this rapidly evolving tool.
MHQP Introduces Measured Equity, a Statewide Initiative to Measure Racial and Ethnic Disparities in Patient Experiences
(September 2023) We can no longer ignore the systemic racial and ethnic disparities in patient experiences that plague our healthcare system. Organizations across the state are taking action to address these disparities, but these complex issues can only be effectively addressed
MHQP Begins Annual Process to Update Clinical Guidelines with a Health Equity Focus
(September 2023) It’s a valued resource for some, but not known by many ― MHQP’s Clinical Guidelines. Since 2001, MHQP has been helping to ensure all patients receive the same high standard of care through the annual publication of consistent, evidence-based,
Autumn Bailey, Symone Woodham and Julia Banas Bring Fresh Perspectives to MHQP
(September 2023) Over the past two years, MHQP has been pleased to have added a new cadre of young talent, as we have welcomed Julia Banas, Symone Woodham and Autumn Bailey to our staff. Each brings a unique background and offers
Barbra Rabson Joins ABFM Board of Directors
(September 2023) Barbra Rabson, MHQP’s President and CEO, has been invited to join the Board of Directors for the American Board of Family Medicine (ABMF) as one of two non-physician members. Founded in 1969, ABFM is a not-for-profit, private organization whose
Unsustainable: An Honest Assessment of Massachusetts’ Healthcare Performance
By Barbra G. Rabson (July 2023) Last month, the Commonwealth Fund published its annual scorecard on state health performance and gave Massachusetts the top overall ranking. The ranking was based on several metrics collected in 2019, 2020 and 2021 covering seven categories
Key Areas of Impact
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