Improving Healthcare Through Collaboration and Measurement

Since 1995, MHQP has been leveraging its unique position as an independent coalition of key stakeholder groups (providers, payers and patients) in Massachusetts healthcare to help provider organizations, health plans and policy makers improve the quality of patient care experiences throughout the state. We do this by:

  1. measuring and publicly reporting non-biased, trusted and comparable patient experience data;
  2. sharing tools, guidelines and best practices to help support improvement efforts; and
  3. catalyzing collaboration to find breakthrough solutions to shared challenges.

MHQP’s work is driven by and organized around the principle that the challenges facing healthcare can only be solved through collaboration and innovation across key stakeholder groups – including patients, who we believe are the most underutilized resources in the healthcare system. MHQP is the neutral body that brings these organizations and individuals together to find shared interests and solve problems that none can solve alone.

Learn More About MHQP

Learn more about MHQP from some of our key stakeholders:

Barbara Spivak
Barbara Spivak
“That data prompted us to save her life.”
Don Berwick
Donald Berwick
“They’ve changed the way people think in this country.”
Denice Garrett
Denice Garrett
“You can’t take me off of this council, sorry.”
Jean Yang
Jean Yang
“It’s really a gem for the industry.”

News and Views

“The Failing Health of Primary Care in the US,” a Podcast Hosted by Zeev Neuwirth and Featuring Barbra Rabson and Katherine Gergen Barnett

(June 2023) Barbra Rabson, MPH and Katherine Gergen Barnett, MD have teamed up again to raise concerns about the state of primary care in Massachusetts and across the country, this time on a podcast hosted by Zeev Neuwirth, MD. As Dr.

Key Areas of Impact

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