Strengthening Primary Care2022-05-06T14:54:40-04:00

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Primary care is at a crossroads. When the COVID-19 pandemic hit, many primary care practices found themselves struggling to survive amid substantial uncertainty. While the pandemic created many challenges for the healthcare system, it also established a unique opportunity and an even greater urgency for payment and care delivery redesign changes that lead to a sustainable and equitable primary care system. Achieving real, sustainable change for primary care in the post-pandemic world will require innovative thinking and clear-headed vision.

MHQP has always had an interest in a thriving primary care system that serves as an effective and efficient front door to the healthcare system, and we have rededicated ourselves to this effort during this challenging year. When MHQP’s Board of Directors met in June 2020 to discuss the organization’s strategic direction, the Board overwhelmingly endorsed making the strengthening of primary care one of MHQP’s strategic imperatives.

MHQP is uniquely positioned to help advance the future of primary care.  As a neutral coalition of stakeholder groups, MHQP can bring providers, health plans and patients together to solve challenging problems such as this that none can solve alone. While we understand this issue is deeply-rooted in longstanding traditions, patterns and policies, we are determined to do what we can to preserve the future of primary care.

Here is a list of the posts on this site related to MHQP’s activities on the future of primary care:

MHQP Confirms Significant Drop-Off in Key Preventive Care Measures During the Pandemic

(May 2022) Alarming declines in cancer screening procedures, routine tests for patients with diabetes, and childhood immunizations recorded 

Data released today by MHQP confirm what many providers and policymakers feared – that preventive care declined during the pandemic, especially for procedures that required patients to visit a clinical setting in person.

See a

Despite Expected Setbacks from the Pandemic, Massachusetts Primary Care Practices Still Improved Patient Experiences in 2021

(March 2022) MHQP’s Statewide Patient Experience Survey Shows Unsurprising Losses Paired with Impressive Gains During the Pandemic

Despite the enormous challenges presented by the COVID-19 pandemic, Massachusetts primary care practices were able to collectively improve experiences for their patients on several key metrics in 2021 as compared to 2019, based on the results

MHQP Announces Winners of 2021 Patient Experience Awards

(January 2022) 

MHQP has announced the winners of the 2021 “MHQP Patient Experience Awards.” MHQP introduced this award program in 2018 as a way to recognize the primary care practices that perform highest on its annual Commercial Patient Experience Survey, the only statewide survey of patient experience in primary care in Massachusetts.

The

Are Severe Staffing Shortages the “Long COVID” for the Healthcare System?

By Barbra G. Rabson

(October 2021) 

COVID-19 has disrupted our healthcare system in unimaginable and incalculable ways. While we hope that we may soon emerge from the intense burden created by the crisis, the long-lasting impacts of the pandemic are just beginning to come into focus. One of these long-lasting impacts – an

The Value of Primary Care: How Come They See It and We Don’t?

By Barbra G. Rabson

(July 2021) 

In May, the National Academy of Science, Engineering and Medicine (NASEM) issued an important new report called Implementing High-Quality Primary Care: Rebuilding the Foundation of Health Care. It received very little attention.

This was extremely worrisome for us at MHQP because, as an organization that has been measuring

Primary Care’s Value Proposition and the Damage Done by the Pandemic

By Barbra G. Rabson

 (April 2021) 

MHQP has been measuring and publicly reporting about quality and patient experiences in primary care for nearly two decades. Never before have I known a moment such as this when I worry for the future of primary care in our state.

MHQP first began to investigate the health

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