Strengthening Primary Care2023-02-28T15:26:15-05:00

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A high-functioning primary care system has been shown to lead to better patient outcomes, lower costs, and more equitable care, and is key to keeping patients well and out of hospitals and emergency departments. That’s why the National Academy of Science, Engineering and Medicine asserted that “primary care is a common good, which makes the strength and quality of the country’s primary care services a public concern.” Many healthcare leaders have expressed worry about the health and sustainability of primary care in Massachusetts, especially in the wake of the pandemic which caused unprecedented disruptions across all health care settings.

MHQP is uniquely positioned to help advance the future of primary care through collective action. For example, we recently collaborated with the Center for Health Information and Analysis (CHIA) to release the first-ever dashboard of metrics to monitor the health of primary care in Massachusetts. We believe the pandemic has created a unique opportunity for innovative thinking and clear-headed vision to ensure the sustainability of primary care as the foundation of our healthcare system.

Here is a list of the posts on this site related to MHQP’s activities on the future of primary care:

MHQP Announces Winners of 2023 Patient Experience Awards

(February 2024) 

MHQP is pleased to announce the winners of the 2023 “MHQP Patient Experience Awards.” MHQP introduced this award program in 2018 as a way to recognize the primary care practices that perform highest on our annual Commercial Patient Experience Survey, the only statewide survey of patient experience in primary care in Massachusetts.

In 2023, MHQP received more than

Patient Experience Scores for Adults Improve Since Before the Pandemic, Except in One Key Area: Access

MHQP’s statewide Patient Experience Survey confirms that patients are struggling to access primary care.
Scores for pediatric care declined in other critical areas as well.

(February 2024)

The results of MHQP’s annual statewide Patient Experience Survey, which were released today, offer an important indication of how patients’ experiences have shifted during and after the pandemic.


2023: A Year of Expanding Our Impact

(January 2024)

2023 was an eventful year for MHQP, a year in which we continued expanding beyond our historical focus on measuring patient experience and took important steps to help strengthen primary care and advance health equity in Massachusetts. These efforts culminated in the launch of two major initiatives — the

We Need Bolder Actions to Take On Our Primary Care Crisis

(December 2023)

By Barbra G. Rabson

In a post earlier this year, I noted the threat to the sustainability of our state’s health care system if it continues to prioritize spending on hospital care and underspend in primary care. Since then, I have been encouraged by some welcome

MHQP Begins Annual Process to Update Clinical Guidelines with a Health Equity Focus

(September 2023)

It’s a valued resource for some, but not known by many ― MHQP’s Clinical Guidelines. Since 2001, MHQP has been helping to ensure all patients receive the same high standard of care through the annual publication of consistent, evidence-based, best practices guidelines for Adult Preventive Care, Pediatric Preventive Care

MHQP Data Spotlights the Troubling State of Pediatric Care in Boston Globe Article

(June 2023)

An article by Jessica Bartlett in this past Sunday’s Boston Globe asserts that “independent pediatric practices are struggling to survive.” MHQP is pleased to have helped bring attention to this critical issue by providing data cited by the author.

The article focuses on Middleboro Pediatrics, an independent practice located in

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