Why MHQP? Why Now?
MHQP’s mission is to improve the quality and equity of patient care experiences in Massachusetts through data-driven insights and collaboration.
This mission has never been more important.
Healthcare is at a crossroads. Despite Massachusetts’ world-class healthcare systems, organizations across the state are facing unprecedented challenges that threaten the foundation of care.
Navigating our complex environment requires experience, insight, and innovation. Organizations that will lead in these times will be those that listen to patients, leverage data, and efficiently translate knowledge into impactful strategic actions.
MHQP brings essential experience, clarity of mission, and proven success as a partner.
MHQP supports partners across the health care continuum through data, insights, and collaboration. With provider organizations, we support meaningful care quality improvements by capturing and understanding patient experiences. With health plans and employers, we drive delivery transformation with data and actionable insights. With state agencies, we inform policy decisions through transparent data tracking. And with researchers and funders, we pursue innovative initiatives that improve patient experiences and care delivery.
With 30 years of experience in Massachusetts, MHQP is an independent voice for healthcare quality and an advocate for the importance of listening to patients. We provide unbiased data and trusted insights that go beyond surface-level analysis. Our research provides a deep understanding of patient and provider experiences, equipping healthcare organizations with the data and knowledge needed to improve performance. We share our findings with decision-makers to inform policy and drive system-level change. And, we bring stakeholders together to break down silos and foster collaboration across healthcare institutions.