MHQP Patient Experience Awards

MHQP recognizes the primary care practices that perform highest on its annual statewide Patient Experience Survey through a new awards program called the “MHQP Patient Experience Awards.”

MHQP conducts the only statewide survey in Massachusetts of patients’ experiences in primary care. The results of this survey are used to identify the top performing adult and pediatric primary care practices each year. Awards are given to the top overall performers, as well as to those practices distinguishing themselves, in each of these ten categories:

  • Empowering Patient Self Care
  • Patient-Provider Communications
  • Assessment of Patient Behavioral Health Issues
  • Office Staff Professional Excellence
  • Coordinating Patient Care
  • How Well Providers Know Their Patients
  • Ease of Access to Care
  • Patients’ Trust of Their Providers
  • Assessment of Child Development (pediatrics only)
  • Pediatric Preventative Care (pediatrics only)

MHQP congratulates the recipients of the MHQP Patient Experience Awards for their commitment to excellence and best-in-class patient experiences.

See the 2018 award recipients

See the 2019 award recipients

See the 2021 award recipients

See the 2022 award recipients

See the 2023 award recipients