The independent academic healthcare publisher, Partners in Digital Health (PDH), has published findings from the three-part research project from the COVID-19 Telehealth Impact Study conducted by the COVID-19 Healthcare Coalition in the open access journal Telehealth and Medicine Today (TMT). MHQP’s Barbra Rabson and Nathalie McIntosh are co-authors along
- Patients liked the telehealth experience much more than clinicians did and had a stronger belief that telehealth is important to their future care.
- Provider satisfaction with telehealth varied considerably based on the provider’s network affiliation.
Telehealth has tremendous potential to improve patient care, but we still have much
After much consideration and with extreme gratitude to our generous sponsors listed below, MHQP has decided to cancel our 25th anniversary celebration originally scheduled for April 2020 due to the pandemic. We were hoping we could gather with our sponsors, colleagues and friends to mark this important milestone on our journey, but
When the COVID-19 pandemic hit, many primary care practices found themselves struggling to survive amid substantial uncertainty. Yet, last month, when the National Academy of Medicine issued its new report, Implementing High-Quality Primary Care: Rebuilding the Foundation of Health Care, it received very little attention.
On June 29, 2021, MHQP hosted
Nationwide Telehealth Impact Survey Supported by MHQP Finds High Level of Patient Satisfaction for Telehealth
Nationwide Survey Finds ‘High Levels of Satisfaction and Expectations for Future Use’
The COVID-19 Healthcare Coalition – comprising more than 1,000 healthcare organizations, technology firms, and nonprofits, including MHQP – has published the Telehealth Impact Patient Survey.
Overall patients reported positive experiences with telehealth visits with 79% of respondents being satisfied with their telehealth visit and 73% expecting to
The COVID-19 pandemic has highlighted the devastating inequities embedded in America’s healthcare system and highlighted the need to address the biases underlying deeply rooted and systemic health disparities in our country.
One area where these biases are quite apparent is pain management. Research has shown that Black Americans are systematically undertreated
Primary care is at a crossroads. In the fall of 2019, after Governor Baker proposed an unprecedented increase of investment in primary care and behavioral health in Massachusetts, MHQP convened a panel of experts and stakeholders focused on addressing threats to the sustainability of traditional primary care practices.
Then the COVID-19 pandemic hit and many primary care practices found
MHQP is pleased to announce that Community Consulting Teams of Boston (CCT) is partnering with MHQP on a new strategic project. Operating since 1990, CCT amplifies the impact of Boston-area nonprofits through pro bono management consulting projects performed by teams of experienced MBAs from top-tier business schools.
Identified and endorsed by
MHQP’s unique position as a coalition of multiple stakeholder groups is reflected in our unique governance and guidance structure. Our Board of Directors is composed of two representatives from each of our key stakeholder groups (providers, health plans and patients), as well as five independent members who offer industry expertise. The Board is then guided by three councils
Two decades ago, in 2001, MHQP issued the first statewide Adult and Pediatric Preventive Care Recommendations and Immunization Guidelines in Massachusetts. At that time, providers were receiving a different set of clinical guidelines from each of the health plans they worked with. Recognizing this situation as both confusing and wasteful,
On December 3rd, MHQP President and CEO Barbra Rabson contributed her knowledge and insights about provider and patient telehealth experiences to a Massachusetts Health Policy Commission forum entitled “Telehealth in a Post Pandemic World.”
The Massachusetts Health Policy Forum at Brandeis University is an independent, nonpartisan organization dedicated to improving health and
Nationwide Survey Finds Overall Satisfaction but Obstacles Remain
The COVID-19 Healthcare Coalition – comprising more than 1,000 healthcare organizations, technology firms, and nonprofits, including MHQP – has published the Telehealth Impact Physician Survey.
More than 75% of respondents said telehealth enabled them to provide quality care for COVID-19-related care, acute care, chronic disease management, hospital/emergency department follow-up, care coordination,
MHQP Releases Results of New “Together for Better Telehealth” Survey, Asks for Further Participation
Several months ago, as the COVID pandemic began to take hold and most interactions between providers and patients moved to computer screens and telephones, MHQP launched an initiative we call “Together for Better Telehealth.” It’s an effort to help clinicians share what they are learning from their telehealth experiences to
(August 10, 2020)
With our swift shift to virtual platforms when the COVID-19 pandemic hit home, Massachusetts has become tops among all states in telehealth use, according to the Administrator of the Centers for Medicare and Medicaid Services (CMS), Seema Verma. Ms. Verma wanted to learn the lessons from the Commonwealth’s largely successful rapid shift to virtual care. So last
(June 15, 2020)
We are thrilled to have Barbra Rabson quoted as the lead interview for a Boston Globe front page article about telehealth entitled “Forced by the Pandemic, Health Care Plunges into the Digital Age.”
(June 11, 2020)
MHQP is pleased to announce its publication of clinical quality performance results for primary care practices across the Commonwealth of Massachusetts, representing care provided to commercially-insured patients in 2018 and based on HEDIS® data aggregated across five Massachusetts health plans.
HEDIS (the Healthcare Effectiveness Data and Information Set) is a rich data source essential to monitoring the performance
(June 9, 2020)
Our current global pandemic has necessitated a rapid adoption of different ways to deliver healthcare and the challenge of building resilience and sustainability in these new models. One of the areas that has been fast-tracked is telehealth or virtual visits with healthcare providers. In-person office visits ceased, elective procedures
(June 8, 2020)
We at MHQP would like to add our voices to the resounding chorus of supportive messages in solidarity with the peaceful protesters seeking lasting change against longstanding systemic racism in the United States. We hear you. We see you. We support you.
Now is a time to listen to the voices of our fellow Americans whose cries
By Barbra G. Rabson
I have been amazed and inspired to see healthcare respond to the daily challenges presented by the COVID-19 pandemic. Crises have a way of opening new opportunities and presenting innovative solutions which were barely conceivable before. So I believe it is with telehealth.
As I wrote in a
MHQP will not be fielding our annual survey assessing patient experiences in primary care this spring because of the COVID-19 outbreak. This was a difficult decision to make but one that we feel is right, given the current stress on our healthcare system. We are optimistic that we will resume fielding the survey again next year.
Massachusetts Primary Care Providers Are Investing More Time with Patients on Behavioral Health Concerns
Results of MHQP’s Annual Statewide Patient Experience Survey Inform the Debate Over the Governor’s Proposal to Increase Spending in Primary Care and Behavioral Health.
Against the backdrop of a proposal from Governor Baker to increase the state’s investment in primary care and behavioral health services, MHQP has released the results of its annual survey assessing patient experiences in primary care
MHQP has announced the winners of the 2019 “MHQP Patient Experience Awards.” MHQP introduced this award program last year as a way to recognize the primary care practices that perform highest on its annual Patient Experience Survey, the only statewide survey of patient experience in primary care in Massachusetts.
Healthcare leaders around the country recognize that engaging patients through collaborative and personalized care is a key to reducing costs and improving outcomes.
To advance this cause, Massachusetts Health Quality Partners (MHQP), with the help of its Consumer Health Council (CHC), has created a new section on the MHQP website dedicated to
MHQP is pleased to announce that it has been awarded a contract from the Center for Health Information and Analysis (CHIA) to collect, aggregate and report Commercial Healthcare Effectiveness Data and Information Set (HEDIS) measures.
The contract calls for MHQP to:
- Identify a subset of commercial HEDIS measures for reporting
- Collaborate with health plans in the Commonwealth to collect
MHQP’s Unique Data Sets Enable First-Time Look at Link Between Patient Engagement Activities and Patient Experience
“To our knowledge, this is the first study of its kind to examine the relationship between patient engagement activities and patients’ reported experience of care,” say the authors of Patient Engagement Activities and Patient Experience: Are Patients With a History of Depression the Canary in the Coal Mine?, an article