Telehealth Satisfaction: Up for Clinicians, Down for Patients

(October 2022)
Two-and-a-half years since the beginning of the pandemic, what have we learned about telehealth and how can we make it better for everyone? MHQP has endeavored to answer this question throughout the pandemic in multiple ways.
First, we launched “Together for Better Telehealth” in the summer of 2020, a


(September 2022)
MHQP’s Jim Courtemanche, Nathalie McIntosh, Raji Rajan and Barbra Rabson co-authored, along with Blue Cross Blue Shield of Massachusetts’ Mark Friedberg, an important study investigating adult patient experiences of, and satisfaction with, in-person, video, and telephone visits in primary care during the COVID-19
MHQP is pleased to announce that we have been selected by the state’s Center for Health Information and Analysis (CHIA) to produce Massachusetts’ first-ever dashboard of metrics to monitor the health of primary care in the state.
(August 2022)
(August 2022)