Patient Experience Archives - Page 4 of 5 - Massachusetts Health Quality Partners

MHQP Helps COVID-19 Healthcare Coalition Survey Physicians on Telehealth Impact During COVID-19

(November 2020)

Nationwide Survey Finds Overall Satisfaction but Obstacles Remain

The COVID-19 Healthcare Coalition – comprising more than 1,000 healthcare organizations, technology firms, and nonprofits, including MHQP – has published the Telehealth Impact Physician Survey.

More than 75% of respondents said telehealth enabled them to provide quality care for COVID-19-related care, acute care, chronic disease management, hospital/emergency department follow-up, care coordination,

MHQP Helps COVID-19 Healthcare Coalition Survey Physicians on Telehealth Impact During COVID-19Jonathan Small2024-08-19T14:36:38-04:00

MHQP Releases Results of “Together for Better Telehealth” Surveys

(November 2020)

Several months ago, as the COVID pandemic began to take hold and most interactions between providers and patients moved to computer screens and telephones, MHQP launched an initiative we call “Together for Better Telehealth.” It’s an effort to help clinicians share what they are learning from their telehealth experiences to

MHQP Releases Results of “Together for Better Telehealth” SurveysJonathan Small2024-08-19T14:37:17-04:00

Meeting the Moment in Telehealth

By Barbra G. Rabson

(August 2020)

When asked what they have learned about themselves as a clinician using telehealth in a recent MHQP survey, one physician responded, “We are an incredibly versatile lot. Our commitment to lifelong learning and constant change in our profession has trained us well for meeting this moment successfully.”

“Meeting

Meeting the Moment in TelehealthJonathan Small2024-08-19T14:37:47-04:00

MHQP’s Rabson Advises CMS Administrator on Telehealth

(August 10, 2020)

With our swift shift to virtual platforms when the COVID-19 pandemic hit home, Massachusetts has become tops among all states in telehealth use, according to the Administrator of the Centers for Medicare and Medicaid Services (CMS), Seema Verma. Ms. Verma wanted to learn the lessons from the Commonwealth’s largely successful rapid shift to virtual care. So last

MHQP’s Rabson Advises CMS Administrator on TelehealthJonathan Small2024-08-19T14:38:15-04:00

Barbra Rabson Featured in Boston Globe Front Page Article on Telehealth

(June 15, 2020)

We are thrilled to have Barbra Rabson quoted as the lead interview for a Boston Globe front page article about telehealth entitled “Forced by the Pandemic, Health Care Plunges into the Digital Age.”

“Even as other aspects of life went digital, ‘the health care system lagged behind for years

Barbra Rabson Featured in Boston Globe Front Page Article on TelehealthJonathan Small2024-08-19T14:39:26-04:00

What We Are Learning About Patient and Provider Experiences with Telehealth

By Barbra G. Rabson

(May 2020)

I have been amazed and inspired to see healthcare respond to the daily challenges presented by the COVID-19 pandemic. Crises have a way of opening new opportunities and presenting innovative solutions which were barely conceivable before. So I believe it is with telehealth.

As I wrote in a

What We Are Learning About Patient and Provider Experiences with TelehealthJonathan Small2024-08-19T14:29:07-04:00

Now Is the Time to Get Telehealth Right

By Barbra G. Rabson

(April 2020)

Amid all the horror and hardship of the COVID-19 pandemic, maybe something good will emerge on the other side of it for the healthcare system. Now is our chance to finally get telehealth right.

Before the pandemic struck, MHQP was working with a distinguished panel of experts to

Now Is the Time to Get Telehealth RightJonathan Small2024-08-19T14:30:56-04:00

MHQP Cancels 2020 Patient Experience Survey Due to Impact of Pandemic

(April 2020)

MHQP will not be fielding our annual survey assessing patient experiences in primary care this spring because of the COVID-19 outbreak. This was a difficult decision to make but one that we feel is right, given the current stress on our healthcare system. We are optimistic that we will resume fielding the survey again next year.

MHQP’s survey

MHQP Cancels 2020 Patient Experience Survey Due to Impact of PandemicJonathan Small2021-08-11T09:27:48-04:00

Massachusetts Primary Care Providers Are Investing More Time with Patients on Behavioral Health Concerns

(January, 2020)

Results of MHQP’s Annual Statewide Patient Experience Survey Inform the Debate Over the Governor’s Proposal to Increase Spending in Primary Care and Behavioral Health.

Against the backdrop of a proposal from Governor Baker to increase the state’s investment in primary care and behavioral health services, MHQP has released the results of its annual survey assessing patient experiences in primary

Massachusetts Primary Care Providers Are Investing More Time with Patients on Behavioral Health ConcernsJonathan Small2023-11-14T15:52:35-05:00

MHQP Announces Winners of 2019 Patient Experience Awards

(December 2019)

MHQP has announced the winners of the 2019 “MHQP Patient Experience Awards.” MHQP introduced this award program last year as a way to recognize the primary care practices that perform highest on its annual Patient Experience Survey, the only statewide survey of patient experience in primary care in Massachusetts.

MHQP received

MHQP Announces Winners of 2019 Patient Experience AwardsJonathan Small2021-03-04T17:53:42-05:00