(April 2021)

Nationwide Survey Finds ‘High Levels of Satisfaction and Expectations for Future Use’

The COVID-19 Healthcare Coalition – comprising more than 1,000 healthcare organizations, technology firms, and nonprofits, including MHQP – has published the Telehealth Impact Patient Survey.

Overall patients reported positive experiences with telehealth visits with 79% of respondents being satisfied with their telehealth visit and 73% expecting to

On December 3rd, MHQP President and CEO Barbra Rabson contributed her knowledge and insights about provider and patient telehealth experiences to a Massachusetts Health Policy Commission forum entitled “Telehealth in a Post Pandemic World.”

The Massachusetts Health Policy Forum at Brandeis University is an independent, nonpartisan organization dedicated to improving health and

(November 2020)

Nationwide Survey Finds Overall Satisfaction but Obstacles Remain

The COVID-19 Healthcare Coalition – comprising more than 1,000 healthcare organizations, technology firms, and nonprofits, including MHQP – has published the Telehealth Impact Physician Survey.

More than 75% of respondents said telehealth enabled them to provide quality care for COVID-19-related care, acute care, chronic disease management, hospital/emergency department follow-up, care coordination,

(November 2020)

Several months ago, as the COVID pandemic began to take hold and most interactions between providers and patients moved to computer screens and telephones, MHQP launched an initiative we call “Together for Better Telehealth.” It’s an effort to help clinicians share what they are learning from their telehealth experiences to

(August 10, 2020)

With our swift shift to virtual platforms when the COVID-19 pandemic hit home, Massachusetts has become tops among all states in telehealth use, according to the Administrator of the Centers for Medicare and Medicaid Services (CMS), Seema Verma. Ms. Verma wanted to learn the lessons from the Commonwealth’s largely successful rapid shift to virtual care.  So last

(June 15, 2020)

We are thrilled to have Barbra Rabson quoted as the lead interview for a Boston Globe front page article about telehealth entitled “Forced by the Pandemic, Health Care Plunges into the Digital Age.”

“Even as other aspects of life went digital, ‘the health care system lagged behind for years

By Barbra G. Rabson

(May 2020)

I have been amazed and inspired to see healthcare respond to the daily challenges presented by the COVID-19 pandemic. Crises have a way of opening new opportunities and presenting innovative solutions which were barely conceivable before. So I believe it is with telehealth.

As I wrote in a

(April 2020)

MHQP will not be fielding our annual survey assessing patient experiences in primary care this spring because of the COVID-19 outbreak. This was a difficult decision to make but one that we feel is right, given the current stress on our healthcare system. We are optimistic that we will resume fielding the survey again next year.

MHQP’s survey