(August 2022)
Historically marginalized communities are systematically undertreated for pain, and this issue disproportionately impacts Black women. While this fact is well established by research (1), we know very little about the specific barriers that Black women experience when they seek pain care.
To help identify opportunities to close this research gap
(August 2022)
MHQP’s Barbra Rabson and Nathalie McIntosh are co-authors of an important article which has earned the Telehealth and Medicine Today journal 2021 Annual Editors Best Article Award, exhibiting the most views, downloads, and citations.
The independent academic healthcare publisher, Partners in Digital Health (PDH), published findings from the three-part
By Barbra G. Rabson
(July 2022)
The pandemic has shown us that we are not doing enough to equally promote health for people of all races and ethnicities. Given that there are well-known and researched disparities across all aspects of care, it may not surprise you to learn that Black, Hispanic and Asian
Data released today by MHQP confirm what many providers and policymakers feared – that preventive care declined during the pandemic, especially for procedures that required patients to visit a clinical setting in person.
It started back in 2015, well before anyone at MACONY Pediatrics had ever heard of the MHQP Patient Experience Awards. Healthcare and social service providers in and around Great Barrington, Massachusetts, were seeing a steady rise in behavioral health issues among
(January 2022)
MHQP has announced the winners of the 2021 “MHQP Patient Experience Awards.” MHQP introduced this award program in 2018 as a way to recognize the primary care practices that perform highest on its annual Commercial Patient Experience Survey, the only statewide survey of patient experience in primary care in Massachusetts.
The
(December 2021)
Patient narratives – hearing feedback directly from patients in their own words – is perhaps the most powerful tool for healthcare practices to improve patient experiences. Qualitative feedback can provide personal insights and perspectives that no quantitative data can offer.
Recognizing this fact, MHQP took action a few years ago to
By Barbra G. Rabson
(January 2022)
At the beginning of the pandemic, I penned a post I called “Now Is the Time to Get Telehealth Right” in which I suggested that something good might emerge from what I called our “grand telehealth experiment.” Well, my friends, the pandemic may not be over
For more than a decade, MHQP has helped healthcare provider groups in Massachusetts hear from patients through one of our most powerful tools, the Statewide Patient Experience Survey (PES). This time-tested and valued instrument captures feedback from a large sample of adult and pediatric patients across the state. MHQP has been a leader in measuring patients’ experiences
By Barbra G. Rabson
(December 2021)
As a measurement organization, MHQP has a long track record for reporting comparative performance information to drive improvements in Massachusetts healthcare. We are now focused on reporting performance on health equity and are working to generate the data to enable us to do so. MHQP and our
