Winners of MHQP’s 2022 Patient Experience Awards Provide Best-In-Class Experiences Despite Growing Challenges for Primary Care
(February 2023)
Primary care practices are facing unprecedented challenges in the wake of the pandemic due to staffing shortages, inadequate reimbursement policies, changing patterns of well visits, practice consolidation, increased competition from new sources, and many other factors. Despite these challenges, the winners of the 2022 MHQP “Patient Experience Awards” found a
A high-functioning primary care system has been shown to lead to better patient outcomes, lower costs, and more equitable care, and is key to keeping patients well and out of hospitals and emergency departments.
MHQP is excited to launch an initiative to measure racial and ethnic disparities in patient experiences across Massachusetts by utilizing the same instrument and methodology we have used to measure patient experience in the state since 2006.
The Department of Population Medicine at the Harvard Pilgrim Health Care Institute, a Harvard Medical School affiliate, has released the results of a research study on telehealth use in the Commonwealth since the onset of the COVID-19 pandemic. MHQP supported the effort by collecting and analyzing qualitative interview data
MHQP’s Amy Stern, Andrew D’Amour, Jim Courtemanche, and Barbra Rabson have co-authored an important article in collaboration with Nadeem Karimbux, Dean of the Tufts School of Dental Medicine, and Dr. Mike John, Associate Professor at the Minnesota School of Dentistry. The article, which was recently published in
(September 2022)
MHQP is pleased to announce that we have been selected by the state’s Center for Health Information and Analysis (CHIA) to produce Massachusetts’ first-ever dashboard of metrics to monitor the health of primary care in the state.