MHQP Receives BCBSMA Foundation Grant to Explore Asian Patient Experiences

(March 2023)

Through a Special Initiatives grant from the Blue Cross Blue Shield of Massachusetts Foundation (BCBSMAF), MHQP has launched a new project designed to help better understand why Asian patients report worse experiences with primary care than other racial populations. A deeper understanding requires a more nuanced consideration of the

MHQP Receives BCBSMA Foundation Grant to Explore Asian Patient Experiences2023-04-29T15:16:55-04:00

Black, Hispanic and Asian Patients Report Worse Patient Experiences than White Patients in Massachusetts

(February 2023)

MHQP Convening Stakeholders to Explore Drivers of These Disparities and How to Reduce Them

Black, Asian and Hispanic patients report worse experiences than White, non-Hispanic patients in Massachusetts. This is the key finding of an analysis of data collected in MHQP’s annual statewide Patient Experience Survey of commercially-insured patients,

Black, Hispanic and Asian Patients Report Worse Patient Experiences than White Patients in Massachusetts2023-11-27T08:53:55-05:00

MHQP Welcomes Partners on Statewide Initiative to Measure Disparities in Patient Experience

(November 2022)

MHQP is excited to launch an initiative to measure racial and ethnic disparities in patient experiences across Massachusetts by utilizing the same instrument and methodology we have used to measure patient experience in the state since 2006.

Our aim is to broker consistency in health equity measurement throughout the state

MHQP Welcomes Partners on Statewide Initiative to Measure Disparities in Patient Experience2023-03-13T12:05:36-04:00

Study Finds Disparities in Telehealth Usage Since the Onset of the Pandemic

(November 2022)

The Department of Population Medicine at the Harvard Pilgrim Health Care Institute, a Harvard Medical School affiliate, has released the results of a research study on telehealth use in the Commonwealth since the onset of the COVID-19 pandemic. MHQP supported the effort by collecting and analyzing qualitative interview data

Study Finds Disparities in Telehealth Usage Since the Onset of the Pandemic2024-08-19T14:33:20-04:00

Stepping Out of Silos to Tackle Disparities

(September 2022)

Nearly 30 years ago, a Boston Globe Spotlight article highlighted “the worst hospitals” in Massachusetts based on high mortality rates. In the wake of that article, well before the measurement of healthcare quality was widely practiced and accepted, a forward-thinking group of healthcare, business and community leaders

Stepping Out of Silos to Tackle Disparities2024-08-19T14:09:40-04:00

Employee Spotlight: Natalya Martins

(August 2022)

Natalya Martins, MPH, has a placard with a quote from Indigenous Australian and activist Lilla Wilson hanging in her office:

“If you have come here to help me you are wasting your time, but if you have come because your liberation is bound up with mine, then let us work

Employee Spotlight: Natalya Martins2022-11-15T10:03:13-05:00

MHQP Launches Initiative to Create Statewide System for Measuring Racial and Ethnic Disparities in Patient Experience

(August 2022)

MHQP has launched a major initiative to create a consistent and effective approach to measuring racial and ethnic disparities in patient experiences in Massachusetts. We are currently seeking to recruit provider organizations and health plans to participate in a statewide effort to address this critical issue.

Our aim is to

MHQP Launches Initiative to Create Statewide System for Measuring Racial and Ethnic Disparities in Patient Experience2022-11-15T09:59:09-05:00

MHQP and GBSCDA Seek New Research Directions for Sickle Cell Disease Pain Self-Management

(August 2022)

Sickle cell disease (SCD) is an illness that predominantly affects people of color and is characterized by debilitating pain. As with other chronic diseases, self-care is a key strategy for people with SCD to manage the disease and avoid or mitigate pain episodes. Yet, to date, there has

MHQP and GBSCDA Seek New Research Directions for Sickle Cell Disease Pain Self-Management2024-03-05T09:21:45-05:00

Tackling Inequities in Pain Assessment and Management

(August 2022)

Historically marginalized communities are systematically undertreated for pain, and this issue disproportionately impacts Black women. While this fact is well established by research (1), we know very little about the specific barriers that Black women experience when they seek pain care.

To help identify opportunities to close this research gap

Tackling Inequities in Pain Assessment and Management2024-08-19T14:14:27-04:00

It’s Time to Better Understand and Address Disparities in Patient Experiences

By Barbra G. Rabson

(July 2022) 

The pandemic has shown us that we are not doing enough to equally promote health for people of all races and ethnicities. Given that there are well-known and researched disparities across all aspects of care, it may not surprise you to learn that Black, Hispanic and Asian

It’s Time to Better Understand and Address Disparities in Patient Experiences2022-08-11T09:36:03-04:00
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