Category: Views


It’s Time to Better Understand and Address Disparities in Patient Experiences

By Barbra G. Rabson

(July 2022) 

The pandemic has shown us that we are not doing enough to equally promote health for people of all races and ethnicities. Given that there are well-known and researched disparities across all aspects of care, it may not surprise you to learn that Black, Hispanic and Asian

It’s Time to Better Understand and Address Disparities in Patient Experiences2022-08-11T09:36:03-04:00

Backlash Must Fuel Renewed Commitment to Health Equity

By Barbra G. Rabson

(February 2022) 

Since the summer of 2020, when the murder of George Floyd and the COVID pandemic spawned a reawakening about racial injustice in this country, I have been impressed and proud of the commitment to health equity at so many levels in the Massachusetts healthcare system. Company CEOs,

Backlash Must Fuel Renewed Commitment to Health Equity2022-02-10T09:47:47-05:00

Patients Really Like Telehealth. Let’s Resolve to Make It Work.

By Barbra G. Rabson

(January 2022) 

At the beginning of the pandemic, I penned a post I called “Now Is the Time to Get Telehealth Right” in which I suggested that something good might emerge from what I called our “grand telehealth experiment.” Well, my friends, the pandemic may not be over

Patients Really Like Telehealth. Let’s Resolve to Make It Work.2024-10-08T12:54:28-04:00

It’s Time We Started Collecting Data on People with Disabilities

By Barbra G. Rabson

(December 2021)

As a measurement organization, MHQP has a long track record for reporting comparative performance information to drive improvements in Massachusetts healthcare. We are now focused on reporting performance on health equity and are working to generate the data to enable us to do so. MHQP and our

It’s Time We Started Collecting Data on People with Disabilities2021-12-20T08:06:39-05:00

Are Severe Staffing Shortages the “Long COVID” for the Healthcare System?

By Barbra G. Rabson

(October 2021) 

COVID-19 has disrupted our healthcare system in unimaginable and incalculable ways. While we hope that we may soon emerge from the intense burden created by the crisis, the long-lasting impacts of the pandemic are just beginning to come into focus. One of these long-lasting impacts – an

Are Severe Staffing Shortages the “Long COVID” for the Healthcare System?2024-10-08T12:56:48-04:00

The Value of Primary Care: How Come They See It and We Don’t?

By Barbra G. Rabson

(July 2021) 

In May, the National Academy of Science, Engineering and Medicine (NASEM) issued an important new report called Implementing High-Quality Primary Care: Rebuilding the Foundation of Health Care. It received very little attention.

This was extremely worrisome for us at MHQP because, as an organization that has been measuring

The Value of Primary Care: How Come They See It and We Don’t?2021-07-19T22:20:19-04:00

Primary Care’s Value Proposition and the Damage Done by the Pandemic

By Barbra G. Rabson

 (April 2021) 

MHQP has been measuring and publicly reporting about quality and patient experiences in primary care for nearly two decades. Never before have I known a moment such as this when I worry for the future of primary care in our state.

MHQP first began to investigate the health

Primary Care’s Value Proposition and the Damage Done by the Pandemic2022-07-26T17:14:40-04:00

From Pandemic Fix to Permanent Fixture: How to Ensure Telehealth Lives Up to Its Full Potential

By Barbra G. Rabson

(November 2020)

Telehealth utilization quickly soared in Massachusetts in the early days of the pandemic, not just because it filled an obvious need as a way for providers and patients to connect when face-to-face interactions were not possible, but also because Governor Baker issued an order requiring insurers to

From Pandemic Fix to Permanent Fixture: How to Ensure Telehealth Lives Up to Its Full Potential2024-08-19T14:23:24-04:00

Meeting the Moment in Telehealth

By Barbra G. Rabson

(August 2020)

When asked what they have learned about themselves as a clinician using telehealth in a recent MHQP survey, one physician responded, “We are an incredibly versatile lot. Our commitment to lifelong learning and constant change in our profession has trained us well for meeting this moment successfully.

“Meeting

Meeting the Moment in Telehealth2024-08-19T14:37:47-04:00

Listen Up, America. Now is the Time to Address Racism in our Healthcare System

by Brittney Gedeon, Rising Junior and Presidential Scholar at Boston College and MHQP Summer Intern

(June 8, 2020)

The senseless death of George Floyd at the hands of four police officers in Minneapolis has shocked and outraged millions of people throughout the country. As a nation, we should condemn the racial injustices we see in policing and

Listen Up, America. Now is the Time to Address Racism in our Healthcare System2021-03-31T13:29:14-04:00
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