MHQP’s Rabson Advises CMS Administrator on Telehealth
(August 10, 2020)
With our swift shift to virtual platforms when the COVID-19 pandemic hit home, Massachusetts has become tops among all states in telehealth use, according to the Administrator of the Centers for Medicare and Medicaid Services (CMS), Seema Verma. Ms. Verma wanted to learn the lessons from the Commonwealth’s largely successful rapid shift to virtual care. So last



and the challenge of building resilience and sustainability in these new models. One of the areas that has been fast-tracked is telehealth or virtual visits with healthcare providers. In-person office visits ceased, elective procedures
by the COVID-19 pandemic. Crises have a way of opening new opportunities and presenting innovative solutions which were barely conceivable before. So I believe it is with telehealth.
MHQP has announced the winners of the 2019 “MHQP Patient Experience Awards.” MHQP introduced this award program last year as a way to recognize the primary care practices that perform highest on its annual Patient Experience Survey, the only statewide survey of patient experience in primary care in Massachusetts.
Healthcare leaders around the country recognize that engaging patients through collaborative and personalized care is a key to reducing costs and improving outcomes.