Jonathan Small, Author at Massachusetts Health Quality Partners

We Need Better Data to Tackle Health Disparities, Massachusetts Taxpayers Foundation Study Finds

~MHQP Serves as Critical Source of Information for this Important Report~

(January 2022)

To truly advance its equity goals, Massachusetts must take a leadership role in collecting and analyzing racial and ethnic health disparities, a new Massachusetts Taxpayers Foundation (MTF) report suggests. The report underlines how Massachusetts must improve data collection and reporting requirements across health agencies to ensure

We Need Better Data to Tackle Health Disparities, Massachusetts Taxpayers Foundation Study FindsJonathan Small2022-02-08T14:19:27-05:00

MHQP Using Artificial Intelligence to Make Patient Comments More Actionable

(December 2021)

Patient narratives – hearing feedback directly from patients in their own words – is perhaps the most powerful tool for healthcare practices to improve patient experiences. Qualitative feedback can provide personal insights and perspectives that no quantitative data can offer.

Recognizing this fact, MHQP took action a few years ago to

MHQP Using Artificial Intelligence to Make Patient Comments More ActionableJonathan Small2022-02-10T09:42:08-05:00

Patients Really Like Telehealth. Let’s Resolve to Make It Work.

By Barbra G. Rabson

(January 2022)

At the beginning of the pandemic, I penned a post I called “Now Is the Time to Get Telehealth Right” in which I suggested that something good might emerge from what I called our “grand telehealth experiment.” Well, my friends, the pandemic may not be over

Patients Really Like Telehealth. Let’s Resolve to Make It Work.Jonathan Small2024-10-08T12:54:28-04:00

Statewide Patient Experience Survey (PES)
(2006 - Present)

For more than a decade, MHQP has helped healthcare provider groups in Massachusetts hear from patients through one of our most powerful tools, the Statewide Patient Experience Survey (PES). This time-tested and valued instrument captures feedback from a large sample of adult and pediatric patients across the state. MHQP has been a leader in measuring patients’ experiences

Statewide Patient Experience Survey (PES)
(2006 - Present)Jonathan Small2022-02-02T12:30:07-05:00

Collecting, Aggregating and Reporting HEDIS Data with CHIA
(2019 - Present)

MHQP is working with the Center for Health Information and Analysis (CHIA) to collect, aggregate and report commercial Healthcare Effectiveness Data and Information Set (HEDIS) measures. The contract calls for MHQP to:

- Identify a subset of commercial HEDIS measures for reporting
- Collaborate with health plans in the Commonwealth to collect source data
- Aggregate and report

Collecting, Aggregating and Reporting HEDIS Data with CHIA
(2019 - Present)Jonathan Small2022-02-02T12:28:45-05:00

Survey of Patient Experiences with Telehealth
(2020 - 2021)

MHQP developed and launched a first-in-the-nation survey focused on patient experience with telehealth in response to the massive shift to virtual care during the COVID-19 pandemic. The purpose of this effort was to benchmark patient experiences with telehealth services, provide data to establish improvement targets, and encourage provider organizations to identify best practices. The survey was

Survey of Patient Experiences with Telehealth
(2020 - 2021)Jonathan Small2024-02-15T16:00:33-05:00

It’s Time We Started Collecting Data on People with Disabilities

By Barbra G. Rabson

(December 2021)

As a measurement organization, MHQP has a long track record for reporting comparative performance information to drive improvements in Massachusetts healthcare. We are now focused on reporting performance on health equity and are working to generate the data to enable us to do so. MHQP and our

It’s Time We Started Collecting Data on People with DisabilitiesJonathan Small2021-12-20T08:06:39-05:00

MHQP Adds New Board Members, New Perspectives

(December 2021)

MHQP is pleased to welcome two new members to its Board of Directors. Jim Huffman, Head of Benefits at Fidelity, and Ben Kruskal, Senior Medical Director at Wellforce Clinically Integrated Network (formerly the New England Quality Care Alliance, or NEQCA), were both confirmed by the Board at its October meeting. Mr. Huffman will be filling the “employer seat”

MHQP Adds New Board Members, New PerspectivesJonathan Small2024-10-08T12:55:54-04:00

The Pain Inequities Project
(2021)

Overview:

This important initiative is investigating the disparities that Black women experience when they seek diagnosis and management of chronic pain, and based on these findings, will begin to identify strategies to address these important issues. In the first phase of our work, MHQP conducted open-ended interviews with adult patients who have experienced chronic (> 6 months) pain and

The Pain Inequities Project
(2021)Jonathan Small2022-05-30T12:41:29-04:00

Supporting UMass Memorial’s Efforts to Reduce Race/Ethnicity Disparities in Child Well-Visits
(2021)

Overview:

MHQP was contracted by UMass Memorial Healthcare to conduct interviews with patients and their families in both English and Spanish to better understand barriers and race/ethnicity disparities associated with child well-visits in its network. The findings from these interviews, summarized in MHQP’s report, will be used to inform performance improvement initiatives as part of a network-wide quality improvement

Supporting UMass Memorial’s Efforts to Reduce Race/Ethnicity Disparities in Child Well-Visits
(2021)Jonathan Small2021-11-17T09:24:03-05:00

About Jonathan Small

~MHQP Serves as Critical Source of Information for this Important Report~

Overview:

Overview: