About Jonathan Small

This author has not yet filled in any details.
So far Jonathan Small has created 213 blog entries.

Welcome Karina Santamaria, New Director of Research

(May 2023)

“My plans were to go to medical school, but then I found this whole other world of solving health problems. I’ve learned there are many different roads to get to an endpoint.”

That’s how Karina Santamaria, MHQP’s new Director of Research, describes the evolution of her career path that led

Welcome Karina Santamaria, New Director of Research2023-06-07T09:19:44-04:00

MHQP Receives Second PCORI Award to Help Improve Care for Patients with Sickle Cell Disease

(May 2023)

In the summer of 2022, MHQP partnered with the Massachusetts Sickle Cell Association (MSCA) to lead a set of convenings to explore new directions for research into patient-centered approaches to help people with sickle cell disease (SCD) self-manage their pain. This effort was made possible through an award from

MHQP Receives Second PCORI Award to Help Improve Care for Patients with Sickle Cell Disease2023-06-07T09:21:10-04:00

MHQP Surveying MassHealth Members About Their Patient Experiences of Care

(May 2023)

MHQP is pleased to announce that we have again been selected by the Executive Office of Health and Human Services (EOHHS) for the Commonwealth of Massachusetts as its vendor to survey members of MassHealth, the state’s Medicaid program, about their experiences of care. MHQP completed a five-year contract for

MHQP Surveying MassHealth Members About Their Patient Experiences of Care2023-06-07T10:44:17-04:00

Celebrating Barbra Rabson on her 25th Anniversary at MHQP

(May 2023)

When Barbra Rabson joined MHQP as its part-time executive director in April 1998, MHQP was not yet an official organization. In fact, she started out as a contractor for the Massachusetts Hospital Association, which was serving as MHQP’s incubator.

The concept of MHQP was born three years earlier, when the late

Celebrating Barbra Rabson on her 25th Anniversary at MHQP2023-07-14T20:09:06-04:00

2023 MHQP Clinical Guidelines Highlight the Impact of Systemic Racism on Health Outcomes

(April 2023)

“Patients may be more likely to develop type 2 diabetes if they are Black, Alaska Native, American Indian, Asian, Native Hawaiian, Pacific Islander, or Hispanic/Latino.”

This was one of the “Risk Factors for Type 2 Diabetes” identified in the Diabetes section of last year’s version of MHQP’s Clinical Guidelines. MHQP

2023 MHQP Clinical Guidelines Highlight the Impact of Systemic Racism on Health Outcomes2023-11-27T08:51:57-05:00

MHQP Receives BCBSMA Foundation Grant to Explore Asian Patient Experiences

(March 2023)

Through a Special Initiatives grant from the Blue Cross Blue Shield of Massachusetts Foundation (BCBSMAF), MHQP has launched a new project designed to help better understand why Asian patients report worse experiences with primary care than other racial populations. A deeper understanding requires a more nuanced consideration of the

MHQP Receives BCBSMA Foundation Grant to Explore Asian Patient Experiences2023-04-29T15:16:55-04:00

Boston Globe Articles Address Future of Telehealth; Prominently Feature MHQP

(March 2023)

Boston Globe reporter Felice Freyer has published two important articles focused on the future of telehealth in Massachusetts that prominently feature MHQP and its stakeholders.

The first article (“State’s largest insurer extends full telehealth coverage indefinitely” from February 19) spotlights Blue Cross Blue Shield of Massachusetts’ decision to continue paying

Boston Globe Articles Address Future of Telehealth; Prominently Feature MHQP2023-04-29T15:17:45-04:00

Winners of MHQP’s 2022 Patient Experience Awards Provide Best-In-Class Experiences Despite Growing Challenges for Primary Care

(February 2023) 

Primary care practices are facing unprecedented challenges in the wake of the pandemic due to staffing shortages, inadequate reimbursement policies, changing patterns of well visits, practice consolidation, increased competition from new sources, and many other factors. Despite these challenges, the winners of the 2022 MHQP “Patient Experience Awards” found a

Winners of MHQP’s 2022 Patient Experience Awards Provide Best-In-Class Experiences Despite Growing Challenges for Primary Care2023-02-15T16:08:19-05:00

Black, Hispanic and Asian Patients Report Worse Patient Experiences than White Patients in Massachusetts

(February 2023)

MHQP Convening Stakeholders to Explore Drivers of These Disparities and How to Reduce Them

Black, Asian and Hispanic patients report worse experiences than White, non-Hispanic patients in Massachusetts. This is the key finding of an analysis of data collected in MHQP’s annual statewide Patient Experience Survey of commercially-insured patients,

Black, Hispanic and Asian Patients Report Worse Patient Experiences than White Patients in Massachusetts2023-11-27T08:53:55-05:00
Go to Top