Jonathan Small, Author at Massachusetts Health Quality Partners

Used a human-centered design approach to explore alternative ways to assess and manage pain with opioid prescribing with CIGNA, Mad*Pow and multiple stakeholders

Used a human-centered design approach to explore alternative ways to assess and manage pain with opioid prescribing with CIGNA, Mad*Pow and multiple stakeholdersJonathan Small2021-04-02T15:33:40-04:00

Conducted first-of-its-kind survey of patient engagement activities in Massachusetts primary care practices with CRICO

Conducted first-of-its-kind survey of patient engagement activities in Massachusetts primary care practices with CRICOJonathan Small2021-04-02T15:35:30-04:00

Selected by the Executive Office of Health and Human Services for Massachusetts to conduct statewide patient experience surveys of people insured through MassHealth

Selected by the Executive Office of Health and Human Services for Massachusetts to conduct statewide patient experience surveys of people insured through MassHealthJonathan Small2021-04-02T15:37:07-04:00

Survey to Assess Patient Engagement Structures in Primary Care Practices in Massachusetts (in partnership with CRICO)
(2017)

MHQP completed the first-ever statewide survey of patient engagement practices in primary care. The purpose of the project was to create an inventory of activities that are believed to be helpful in enhancing patient engagement and to highlight successful patient engagement strategies for others to adopt.

The outcome of this project imbued MHQP with unique knowledge about structural

Survey to Assess Patient Engagement Structures in Primary Care Practices in Massachusetts (in partnership with CRICO)
(2017)Jonathan Small2021-04-01T17:30:53-04:00

Using Human-Centered Design to Improve Pain Assessment and Management
(2017)

This groundbreaking project explored alternatives to the current ways providers assess and manage pain to better calibrate pain assessment with opioid prescribing. This effort, which was driven by members of MHQP’s Consumer Health Council, sought to involve patients in improving the traditional 10-point scale to assess pain.

Working with Mad*Pow,

Using Human-Centered Design to Improve Pain Assessment and Management
(2017)Jonathan Small2021-04-01T17:35:01-04:00

Added significant enhancements for electronic outreach and capture of patient comments to the statewide Patient Experience Survey

Added significant enhancements for electronic outreach and capture of patient comments to the statewide Patient Experience SurveyJonathan Small2021-04-02T15:43:54-04:00

Partnered with Consumer Reports again to publish a special report, “Choosing the Right Doctor for You,” focused on quality measures for more than 300 primary care practices

Partnered with Consumer Reports again to publish a special report, “Choosing the Right Doctor for You,” focused on quality measures for more than 300 primary care practicesJonathan Small2021-04-02T15:45:03-04:00

Celebrated MHQP’s 21st anniversary, honoring MHQP’s founding members

Celebrated MHQP’s 21st anniversary, honoring MHQP’s founding membersJonathan Small2025-03-12T22:28:37-04:00

CHIPRA Grant to Improve the Quality of Children’s Healthcare
(2010 - 2015)

This multi-year improvement effort gave the state a unique opportunity to rally organizations interested in improving pediatric healthcare quality to pursue shared goals. MHQP’s role included:

Created the Massachusetts Child Health Quality Coalition (CHQC), which served as a neutral convener of child health stakeholders in the state and facilitated a shared understanding of pediatric healthcare quality priorities

CHIPRA Grant to Improve the Quality of Children’s Healthcare
(2010 - 2015)Jonathan Small2018-09-12T23:54:46-04:00

Partnering with Consumer Reports to Publish MHQP Data
(2012 and 2016)

In 2012, MHQP partnered with Consumer Reports, which, for the first time in its history, published patient experience ratings of primary care physician groups in a special version of the magazine for distribution to its subscribers and newsstands in Massachusetts.

Partnering with Consumer Reports to Publish MHQP Data
(2012 and 2016)Jonathan Small2023-08-30T09:38:19-04:00

About Jonathan Small