What Does It Take to Increase Patient Engagement in Primary Care Settings?

(October 2018)

MHQP president and CEO Barbra Rabson has teamed up with CRICO Senior Vice President and Chief Medical Officer Luke Sato, MD, on an important article published this week in the NEJM Catalyst.

The article is built on the findings of a first-of-its-kind survey of 412 Massachusetts primary care practices conducted by MHQP in the spring of 2017. The survey was designed to assess the structural programs and innovative efforts that practices have in place to engage patients and families.

The authors explain that Massachusetts primary care practices are beginning to invest in programs to increase patient engagement, but these strategies can be challenging to implement and remain underutilized and undervalued. They further suggest that improving patient engagement strategies, policies, and procedures will require better guidance on definitions, better training, and a better understanding of how these approaches provide value to patients – and they propose some important next steps to achieve this progress.

Click HERE to read the article.