Jonathan Small, Author at Massachusetts Health Quality Partners

MHQP Releases Results of Only Statewide Survey of Patient Experiences in Primary Care

(January, 2019)

For the 14th year, MHQP has released the results of its annual survey assessing patient experiences in primary care. This is the only publicly-reported statewide survey of patient experiences in Massachusetts.

The results of the survey are posted on www.HealthcareCompassMA.org, MHQP’s consumer-facing website. One of the “best-kept secrets” in Massachusetts healthcare, this site provides detailed patient experience results

MHQP Releases Results of Only Statewide Survey of Patient Experiences in Primary CareJonathan Small2021-08-11T09:43:16-04:00

What Does It Take to Deliver Exceptional Patient Experience in Primary Care?

(January 2019)

Is there a “secret sauce” behind exceptional patient experiences in primary care?

We spoke with the leaders of some of the 33 adult and pediatric practices that were recognized in 2018 as winners of the first annual MHQP Patient Experience Awards to understand what they do to deserve such high praise from their patients.

Jump to:
Newton Wellesley Primary Care

What Does It Take to Deliver Exceptional Patient Experience in Primary Care?Jonathan Small2021-08-11T09:44:56-04:00

Boston Globe Front Page Article Features MHQP’s Work Surveying Medicaid Patients

(January 2019)

MHQP is pleased to share an article by Liz Kowalczyk from the front page of the Boston Globe on January 15, 2019.

Having collected and published information on the experience of commercially-insured patients in Massachusetts for more than a decade, MHQP has been working

Boston Globe Front Page Article Features MHQP’s Work Surveying Medicaid PatientsJonathan Small2021-08-11T09:47:33-04:00

MHQP Convenes Expert Panel to Tackle Patient Barriers to Healthcare Affordability

(December 2018)

“We have created barriers that routinely prevent patients from engaging with our healthcare system in a way that enables them to obtain high value, affordable care.”

This is how MHQP President and CEO characterized the nature of the problem at the start of MHQP’s Patient Engagement Roundtable Discussion on Affordability in December 2018.

MHQP Convenes Expert Panel to Tackle Patient Barriers to Healthcare AffordabilityJonathan Small2021-08-11T09:51:20-04:00

MHQP Announces Winners of New Patient Experience Awards

(November 2018)

MHQP has announced the winners of its first annual “MHQP Patient Experience Awards.” MHQP introduced this award program this year as a way to recognize the primary care practices that perform highest on its annual Patient Experience Survey, the only statewide survey of patient experience in primary care in Massachusetts.

MHQP

MHQP Announces Winners of New Patient Experience AwardsJonathan Small2025-11-17T16:51:43-05:00

MHQP Convenes Patient Engagement Roundtable to Accelerate Healthcare Affordability

(November 2018)

On December 5, MHQP will convene a Patient Engagement Roundtable Discussion on Affordability designed to identify strategies for impacting healthcare affordability through patient activation and engagement.

This effort is made possible by a small grant from the Network for Regional Healthcare Improvement (NRHI), which is seeding opportunities to increase health, reduce price

MHQP Convenes Patient Engagement Roundtable to Accelerate Healthcare AffordabilityJonathan Small2021-03-10T18:05:15-05:00

Leadership Transition Planned for MHQP’s Consumer Health Council

(November 2018)

MHQP is pleased to announce that Lucilia Prates has been selected to be the new Chair of MHQP’s Consumer Health Council (CHC). Ms. Prates will be following in the footsteps of Rosalind Joffe, who has been leading the Council since its inception in 2011. Ms. Joffe will remain active on the CHC, but will no longer serve as

Leadership Transition Planned for MHQP’s Consumer Health CouncilJonathan Small2018-11-06T03:30:48-05:00

What Does It Take to Increase Patient Engagement in Primary Care Settings?

(October 2018)

MHQP president and CEO Barbra Rabson has teamed up with CRICO Senior Vice President and Chief Medical Officer Luke Sato, MD, on an important article published this week in the NEJM Catalyst.

The article is built on the findings of a first-of-its-kind survey of 412 Massachusetts

What Does It Take to Increase Patient Engagement in Primary Care Settings?Jonathan Small2021-08-11T09:55:44-04:00

MHQP to Play Key Role in CMS-Funded Orthopedics Measurement Development Project

(September 2018)

MHQP is pleased to announce that we will be partnering with principal investigators from Brigham and Women’s Hospital in a cooperative agreement funded through the Centers for Medicare & Medicaid Services (CMS) and authorized under the Medicare Access and CHIP Reauthorization Act of 2015 (MACRA) to develop clinical quality measures related to orthopedic surgery.

MHQP’s role in the three-year

MHQP to Play Key Role in CMS-Funded Orthopedics Measurement Development ProjectJonathan Small2018-10-02T09:12:39-04:00

MHQP Featured in Article About Pioneering Efforts to Measure Experience for Medicaid Members

(September 2018)

MHQP is very excited to share an article published on the USC Annenberg’s Center for Health Journalism (CHJ) website by prominent local reporter Martha Bebinger.

The article focuses on the Commonwealth’s breakthrough efforts to add the voice of MassHealth members to publicly-reported ratings of patient experiences in Massachusetts. MHQP was

MHQP Featured in Article About Pioneering Efforts to Measure Experience for Medicaid MembersJonathan Small2021-08-11T09:57:56-04:00

About Jonathan Small