Jonathan Small, Author at Massachusetts Health Quality Partners

MHQP Statement in Support of Protests

(June 8, 2020)

Dear Friends,

We at MHQP would like to add our voices to the resounding chorus of supportive messages in solidarity with the peaceful protesters seeking lasting change against longstanding systemic racism in the United States. We hear you. We see you. We support you.

Now is a time to listen to the voices of our fellow Americans whose cries

MHQP Statement in Support of ProtestsJonathan Small2021-08-11T09:25:04-04:00

What We Are Learning About Patient and Provider Experiences with Telehealth

By Barbra G. Rabson

(May 2020)

I have been amazed and inspired to see healthcare respond to the daily challenges presented by the COVID-19 pandemic. Crises have a way of opening new opportunities and presenting innovative solutions which were barely conceivable before. So I believe it is with telehealth.

As I wrote in a

What We Are Learning About Patient and Provider Experiences with TelehealthJonathan Small2024-08-19T14:29:07-04:00

Partnered with BCBSMA to launch first-in-the-nation survey focused on patient experience with telehealth

Partnered with BCBSMA to launch first-in-the-nation survey focused on patient experience with telehealthJonathan Small2024-02-13T12:25:40-05:00

Convened Roundtable on the Future of Primary Care, a panel of experts and stakeholders seeking to address the threats to the sustainability of traditional primary care practices

Convened Roundtable on the Future of Primary Care, a panel of experts and stakeholders seeking to address the threats to the sustainability of traditional primary care practicesJonathan Small2021-04-02T15:15:56-04:00

Launched Together for Better Telehealth initiative to help clinicians share what they are learning from their telehealth experiences during the COVID-19 pandemic

Launched Together for Better Telehealth initiative to help clinicians share what they are learning from their telehealth experiences during the COVID-19 pandemicJonathan Small2021-04-02T15:19:15-04:00

MHQP marked its 25th anniversary, but was forced to cancel the celebratory event due to the COVID-19 pandemic

MHQP marked its 25th anniversary, but was forced to cancel the celebratory event due to the COVID-19 pandemicJonathan Small2021-07-30T10:48:48-04:00

Now Is the Time to Get Telehealth Right

By Barbra G. Rabson

(April 2020)

Amid all the horror and hardship of the COVID-19 pandemic, maybe something good will emerge on the other side of it for the healthcare system. Now is our chance to finally get telehealth right.

Before the pandemic struck, MHQP was working with a distinguished panel of experts to

Now Is the Time to Get Telehealth RightJonathan Small2024-08-19T14:30:56-04:00

MHQP Cancels 2020 Patient Experience Survey Due to Impact of Pandemic

(April 2020)

MHQP will not be fielding our annual survey assessing patient experiences in primary care this spring because of the COVID-19 outbreak. This was a difficult decision to make but one that we feel is right, given the current stress on our healthcare system. We are optimistic that we will resume fielding the survey again next year.

MHQP’s survey

MHQP Cancels 2020 Patient Experience Survey Due to Impact of PandemicJonathan Small2021-08-11T09:27:48-04:00

Massachusetts Primary Care Providers Are Investing More Time with Patients on Behavioral Health Concerns

(January, 2020)

Results of MHQP’s Annual Statewide Patient Experience Survey Inform the Debate Over the Governor’s Proposal to Increase Spending in Primary Care and Behavioral Health.

Against the backdrop of a proposal from Governor Baker to increase the state’s investment in primary care and behavioral health services, MHQP has released the results of its annual survey assessing patient experiences in primary

Massachusetts Primary Care Providers Are Investing More Time with Patients on Behavioral Health ConcernsJonathan Small2023-11-14T15:52:35-05:00

MHQP Announces Winners of 2019 Patient Experience Awards

(December 2019)

MHQP has announced the winners of the 2019 “MHQP Patient Experience Awards.” MHQP introduced this award program last year as a way to recognize the primary care practices that perform highest on its annual Patient Experience Survey, the only statewide survey of patient experience in primary care in Massachusetts.

MHQP received

MHQP Announces Winners of 2019 Patient Experience AwardsJonathan Small2021-03-04T17:53:42-05:00

About Jonathan Small