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So far Jonathan Small has created 247 blog entries.

Black, Asian and Hispanic Patients Report Lower Levels of Trust in Their Healthcare Providers Compared to White Patients

(January 2025)

MHQP’s Annual Statewide Patient Experience Survey Documents Disparities for Fourth Year in a Row

Patient-provider trust is widely viewed as a foundational element of quality patient care. Research shows that higher levels of trust are associated with patients’ willingness to seek treatment,1,2 adherence to treatment recommendations,3,4 and improved health outcomes.5 This dynamic

Black, Asian and Hispanic Patients Report Lower Levels of Trust in Their Healthcare Providers Compared to White Patients2025-03-12T13:40:03-04:00

MHQP’s Statewide Patient Experience Survey Shows Patients Struggling to Access Primary Care Clinicians for Fourth Year in a Row

(February 2025)

While Primary Care Experience Scores Have Improved, Access Remains Below Pre-Pandemic Levels

Against the backdrop of some important policy steps to begin addressing the fragile state of primary care in Massachusetts, MHQP is releasing data from its 2024 Statewide Patient Experience Survey which reconfirms that access to primary care is a persistent

MHQP’s Statewide Patient Experience Survey Shows Patients Struggling to Access Primary Care Clinicians for Fourth Year in a Row2025-03-12T13:40:47-04:00

Expanding MHQP’s Impact: Insights and Opportunities in Behavioral Health

(January 2025)

MHQP’s Board of Directors has recommended an expansion in MHQP’s work scope to include primary care-adjacent clinical areas, particularly behavioral health. The Board sees a critical need for MHQP’s measurement expertise and sense-making capabilities in this space, given behavioral health’s significant impact on physical health and overall healthcare costs. This need has become even more urgent given

Expanding MHQP’s Impact: Insights and Opportunities in Behavioral Health2025-03-12T13:41:41-04:00

Multistakeholder Convenings Reveal Systemic Neglect and Unheard Pain in Endometriosis Care for Black Women, Leading to Research Roadmap

(February 2025)

Our healthcare system is failing Black women living with endometriosis. This chronic inflammatory disease, which often leads to severe pelvic pain, painful periods, and infertility, disproportionately impacts Black women, who experience longer delays to diagnosis, 

Multistakeholder Convenings Reveal Systemic Neglect and Unheard Pain in Endometriosis Care for Black Women, Leading to Research Roadmap2025-03-12T13:42:21-04:00

MHQP Welcomes Three New Board Members

(January 2025)

MHQP is pleased to welcome three accomplished individuals to its Board of Directors — Pam Ressler, Jeff Levin-Scherz and Tak Tang.

“We are absolutely thrilled to have Pam, Jeff and Tak on the board to help guide the organization into its future,” said Julita Mir, Chair of the MHQP Board of Directors. “Their unique perspectives and valued expertise will

MHQP Welcomes Three New Board Members2025-01-28T14:49:44-05:00

Looking Back at 2024: Shedding Light on Inequities in Care and Primary Care Instability

(January 2025)

2024 was an unsettling year, as Massachusetts health care experienced unprecedented access challenges, widespread clinician burnout, and other unanticipated disruptions. Through all the uncertainty and turmoil, MHQP continued to be a reliable source of data to help us all better understand patient experiences, an innovative force for transparency and

Looking Back at 2024: Shedding Light on Inequities in Care and Primary Care Instability2025-01-06T15:10:38-05:00

MHQP Receives PCORI Award to Help Address Mistrust in Healthcare within the Black Community

(August 2024)

MHQP is pleased to announce that we have received a funding award through the Eugene Washington PCORI Engagement Award Program, an initiative of the Patient-Centered Outcomes Research Institute, to identify new research directions to address mistrust in healthcare within the Black community. This work will be conducted in collaboration with team members from Boston Medical Center’s implementation

MHQP Receives PCORI Award to Help Address Mistrust in Healthcare within the Black Community2024-12-20T11:14:45-05:00

MHQP Helps Push for Primary Care Task Force Legislation

(July 2024)

In July, as the Massachusetts Legislature neared the end of its session, MHQP leaders helped push for draft legislation that would establish a Primary Care Task Force in Massachusetts. This Task Force would help lead the Commonwealth out of its current primary care crisis by studying primary care

MHQP Helps Push for Primary Care Task Force Legislation2024-08-12T11:51:04-04:00

MHQP Releases Biennial Clinical Quality Data for Primary Care Practices

(July 2024)

While some preventive care measures have rebounded, several have not returned to pre-pandemic levels. 

Every two years, in partnership with the Center for Health Information Analysis (CHIA), MHQP collects clinical quality performance data from the state’s health plans for commercially insured patients in primary care practices across the Commonwealth.

MHQP Releases Biennial Clinical Quality Data for Primary Care Practices2024-08-12T11:53:09-04:00

MHQP Welcomes Molly Totman, MPH, as Senior Director of Quality Initiatives

(June 2024)

“When you’re in healthcare, data is what moves the needle. Having quantitative or qualitative patient experience data as someone on the ground in healthcare and being able to go to your leadership and say, ‘Look how we’re performing,’ or ‘Look what this patient said about this experience,’ that kind

MHQP Welcomes Molly Totman, MPH, as Senior Director of Quality Initiatives2024-06-13T16:16:56-04:00
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