(May 2025)
Trust is central to quality healthcare, yet it is a major concern for many Black patients.1 According to data compiled over the past four years through MHQP’s annual statewide Patient Experience Survey, there is a significant disparity in trust between Black and White patients in primary care in Massachusetts.
(May 2025)
Reinforcing its ongoing commitment to health care transparency, MHQP is pleased to once again release clinical quality performance data for primary care practices across Massachusetts. These data document practice-by-practice level results for 2023 across a wide range of clinical practices, including recommended preventative screenings, and offer patients a way
(May 2025)
MHQP was pleased to make a major contribution to the Senior Medicare Patrol (SMP) program’s 11th statewide conference on May 6, 2025. The theme of this year’s event was “Primary Care at a Crossroads,” one of MHQP’s key areas of focus.
Lucilia Prates-Ramos, SMP’s Statewide Director and the former Chair
(April 2025)
MHQP is thrilled to announce that Lisa Gualtieri, PhD, ScM, has agreed to join its Board of Directors.
Lisa is an Instructor at the Harvard T.H. Chan School of Public Health, where she teaches Digital Health. She is also Adjunct Faculty in the Master of Science in Health Systems (MSHS)
(April 2025)
In January 2025, Governor Maura Healey signed Chapter 343 of the Acts of 2024, An Act Enhancing the Market Review Process. Section 80 of this Act established a new 25-member Task Force on primary care access, delivery, and payment in the Commonwealth. The Task Force held its
(March 2025)
Black women with endometriosis are often dismissed, misdiagnosed, and denied high quality and equitable care. Their experiences, shared in a recent segment on WBGH’s All Things Considered, underscore the urgent need for systemic change.
The conversation between host Arun Rath and Natalya Martins, MHQP’s Vice President of Programs, sheds
(February 2025)
MHQP is pleased to announce the winners of the 2024 “MHQP Patient Experience Awards.” MHQP introduced this award program in 2018 as a way to recognize the primary care practices that perform highest on our annual Patient Experience Survey, the only statewide survey of patient experience in primary care in Massachusetts.
First conducted in 2005, MHQP’s statewide survey,
(January 2025)
MHQP’s Annual Statewide Patient Experience Survey Documents Disparities for Fourth Year in a Row
Patient-provider trust is widely viewed as a foundational element of quality patient care. Research shows that higher levels of trust are associated with patients’ willingness to seek treatment,1,2 adherence to treatment recommendations,3,4 and improved health outcomes.5 This dynamic
Against the backdrop of some important policy steps to begin addressing the fragile state of primary care in Massachusetts, MHQP is releasing data from its 2024 Statewide Patient Experience Survey which reconfirms that access to primary care is a persistent
(January 2025)
MHQP’s Board of Directors has recommended an expansion in MHQP’s work scope to include primary care-adjacent clinical areas, particularly behavioral health. The Board sees a critical need for MHQP’s measurement expertise and sense-making capabilities in this space, given behavioral health’s significant impact on physical health and overall healthcare costs. This need has become even more urgent given