Nationwide Telehealth Impact Survey Supported by MHQP Finds High Level of Patient Satisfaction for Telehealth
(April 2021)
Nationwide Survey Finds ‘High Levels of Satisfaction and Expectations for Future Use’
The COVID-19 Healthcare Coalition – comprising more than 1,000 healthcare organizations, technology firms, and nonprofits, including MHQP – has published the Telehealth Impact Patient Survey.
Overall patients reported positive experiences with telehealth visits with 79% of respondents being satisfied with their telehealth visit and 73% expecting to

One area where these biases are quite apparent is pain management. Research has shown that Black Americans are systematically undertreated
MHQP has been measuring and publicly reporting about quality and patient experiences in primary care for nearly two decades. Never before have I known a moment such as this when I worry for the future of primary care in our state.
MHQP is pleased to announce that Community Consulting Teams of Boston (CCT) is partnering with MHQP on a new strategic project. Operating since 1990, CCT amplifies the impact of Boston-area nonprofits through pro bono management consulting projects performed by teams of experienced MBAs from top-tier business schools.
Recommendations and Immunization Guidelines in Massachusetts. At that time, providers were receiving a different set of clinical guidelines from each of the health plans they worked with. Recognizing this situation as both confusing and wasteful,
d her knowledge and insights about provider and patient telehealth experiences to a Massachusetts Health Policy Commission forum entitled “Telehealth in a Post Pandemic World.”