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A high-functioning primary care system has been shown to lead to better patient outcomes, lower costs, and more equitable care, and is key to keeping patients well and out of hospitals and emergency departments. That’s why the National Academy of Science, Engineering and Medicine asserted that “primary care is a common good, which makes the strength and quality of the country’s primary care services a public concern.” Many healthcare leaders have expressed worry about the health and sustainability of primary care in Massachusetts, especially in the wake of the pandemic which caused unprecedented disruptions across all health care settings.
MHQP is uniquely positioned to help advance the future of primary care through collective action. For example, we recently collaborated with the Center for Health Information and Analysis (CHIA) to release the first-ever dashboard of metrics to monitor the health of primary care in Massachusetts. We believe the pandemic has created a unique opportunity for innovative thinking and clear-headed vision to ensure the sustainability of primary care as the foundation of our healthcare system.
Here is a list of the posts on this site related to MHQP’s activities on the future of primary care:
A Vision for the Future of Primary Care
(January 2021)
Primary care is at a crossroads. In the fall of 2019, after Governor Baker proposed an unprecedented increase of investment in primary care and behavioral health in Massachusetts, MHQP convened a panel of experts and stakeholders focused on addressing threats to the sustainability of traditional primary care practices.
Then the COVID-19 pandemic hit and many primary care practices found
Massachusetts Primary Care Providers Are Investing More Time with Patients on Behavioral Health Concerns
(January, 2020)
Results of MHQP’s Annual Statewide Patient Experience Survey Inform the Debate Over the Governor’s Proposal to Increase Spending in Primary Care and Behavioral Health.
Against the backdrop of a proposal from Governor Baker to increase the state’s investment in primary care and behavioral health services, MHQP has released the results of its annual survey assessing patient experiences in primary
The Future of Primary Care in Massachusetts
By Barbra G. Rabson
(October 2019)
Lately, I’ve been thinking a lot about the future of primary care in Massachusetts. I was 
inspired in part by work we’ve been doing at MHQP to explore barriers to affordability through the patient’s eyes, and lack of access to primary care was one of those
What Does It Take to Deliver Exceptional Patient Experience in Primary Care?
(January 2019)
Is there a “secret sauce” behind exceptional patient experiences in primary care?
We spoke with the leaders of some of the 33 adult and pediatric practices that were recognized in 2018 as winners of the first annual MHQP Patient Experience Awards to understand what they do to deserve such high praise from their patients.
Jump to:
Newton Wellesley Primary Care
MHQP Convenes Patient Engagement Roundtable to Accelerate Healthcare Affordability
(November 2018)
On December 5, MHQP will convene a Patient Engagement Roundtable Discussion on Affordability designed to identify strategies for impacting healthcare affordability through patient activation and engagement.
This effort is made possible by a small grant from the Network for Regional Healthcare Improvement (NRHI), which is seeding opportunities to increase health, reduce price
What Does It Take to Increase Patient Engagement in Primary Care Settings?
(October 2018)
MHQP president and CEO Barbra Rabson has teamed up with CRICO Senior Vice President and Chief Medical Officer Luke Sato, MD, on an important article published this week in the NEJM Catalyst.
The article is built on the findings of a first-of-its-kind survey of 412 Massachusetts
Survey to Assess Patient Engagement Structures in Primary Care Practices in Massachusetts (in partnership with CRICO)
(2017)
MHQP completed the first-ever statewide survey of patient engagement practices in primary care. The purpose of the project was to create an inventory of activities that are believed to be helpful in enhancing patient engagement and to highlight successful patient engagement strategies for others to adopt.
The outcome of this project imbued MHQP with unique knowledge about structural