(March 2026)
Earlier this month, MHQP released results from its 2025 statewide Patient Experience Survey which revealed widening racial disparities among commercially insured patients in two areas central to high quality primary care — Behavioral Health Screening and
(February 2026)
The results of MHQP’s 2025 statewide Patient Experience Survey reveal widening racial disparities among commercially insured patients in two areas central to high quality primary care — Behavioral Health Screening and Self-Management Support. These domains capture whether a patient reports that someone in their provider’s office screened them for depression and anxiety or helped them set goals
(February 2026)
In honor of Black History Month, we are highlighting the persistent disparities in healthcare access and quality experienced by Black communities in Massachusetts and beyond.
In the Massachusetts Primary Care Dashboard produced by the Center for Health Information and Analysis (CHIA) in collaboration with MHQP, Black respondents reported less
(January 2026)
Happy New Year from MHQP!
As we prepare to celebrate our 30th anniversary at an event in May 2026, we reflect on our achievements in 2025 and MHQP’s vital role in driving improvements in healthcare quality in Massachusetts over the past three decades. Our journey is marked by notable
(May 2025)
Trust is central to quality healthcare, yet it is a major concern for many Black patients.1 According to data compiled over the past four years through MHQP’s annual statewide Patient Experience Survey, there is a significant disparity in trust between Black and White patients in primary care in Massachusetts.
(March 2025)
Black women with endometriosis are often dismissed, misdiagnosed, and denied high quality and equitable care. Their experiences, shared in a recent segment on WBGH’s All Things Considered, underscore the urgent need for systemic change.
The conversation between host Arun Rath and Natalya Martins, MHQP’s Vice President of Programs, sheds
(February 2025)
Our healthcare system is failing Black women living with endometriosis. This chronic inflammatory disease, which often leads to severe pelvic pain, painful periods, and infertility, disproportionately impacts Black women, who experience longer delays to diagnosis,
(January 2025)
MHQP’s Annual Statewide Patient Experience Survey Documents Disparities for Fourth Year in a Row
Patient-provider trust is widely viewed as a foundational element of quality patient care. Research shows that higher levels of trust are associated with patients’ willingness to seek treatment,1,2 adherence to treatment recommendations,3,4 and improved health outcomes.5 This dynamic
(January 2025)
2024 was an unsettling year, as Massachusetts health care experienced unprecedented access challenges, widespread clinician burnout, and other unanticipated disruptions. Through all the uncertainty and turmoil, MHQP continued to be a reliable source of data to help us all better understand patient experiences, an innovative force for transparency and
(August 2024)
MHQP is pleased to announce that we have received a funding award through the Eugene Washington PCORI Engagement Award Program, an initiative of the Patient-Centered Outcomes Research Institute, to identify new research directions to address mistrust in healthcare within the Black community. This work will be conducted in collaboration with team members from Boston Medical Center’s implementation
