Black, Asian and Hispanic Patients Report Lower Levels of Trust in Their Healthcare Providers Compared to White Patients
(January 2025)
MHQP’s Annual Statewide Patient Experience Survey Documents Disparities for Fourth Year in a Row
Patient-provider trust is widely viewed as a foundational element of quality patient care. Research shows that higher levels of trust are associated with patients’ willingness to seek treatment,1,2 adherence to treatment recommendations,3,4 and improved health outcomes.5 This dynamic




“When you’re in healthcare, data is what moves the needle. Having quantitative or qualitative patient experience data as someone on the ground in healthcare and being able to go to your leadership and say, ‘Look how we’re performing,’ or ‘Look what this patient said about this experience,’ that kind
(May 2024)