(January 2018)
Patient experiences for commercially-insured patients in primary care in Massachusetts continue to improve, despite the backdrop of increased out-of-pocket expenses and significant uncertainty in the healthcare system. This is one of the key findings from a statewide patient experience survey conducted for the 13th year by Massachusetts Health Quality Partners
(August 2017)
Massachusetts Health Quality Partners (MHQP) is pleased to announce that it has been selected by the Executive Office of Health and Human Services (EOHHS) for the Commonwealth of Massachusetts as its vendor to conduct statewide patient experience surveys of people insured through the state’s Medicaid program, MassHealth, and participating
MHQP completed the first-ever statewide survey of patient engagement practices in primary care. The purpose of the project was to create an inventory of activities that are believed to be helpful in enhancing patient engagement and to highlight successful patient engagement strategies for others to adopt.
The outcome of this project imbued MHQP with unique knowledge about structural
This groundbreaking project explored alternatives to the current ways providers assess and manage pain to better calibrate pain assessment with opioid prescribing. This effort, which was driven by members of MHQP’s Consumer Health Council, sought to involve patients in improving the traditional 10-point scale to assess pain.
Working with Mad*Pow,
