Jonathan Small, Author at Massachusetts Health Quality Partners

Survey to Assess Patient Engagement Structures in Primary Care Practices in Massachusetts (in partnership with CRICO)
(2017)

MHQP completed the first-ever statewide survey of patient engagement practices in primary care. The purpose of the project was to create an inventory of activities that are believed to be helpful in enhancing patient engagement and to highlight successful patient engagement strategies for others to adopt.

The outcome of this project imbued MHQP with unique knowledge about structural

Survey to Assess Patient Engagement Structures in Primary Care Practices in Massachusetts (in partnership with CRICO)
(2017)Jonathan Small2021-04-01T17:30:53-04:00

Using Human-Centered Design to Improve Pain Assessment and Management
(2017)

This groundbreaking project explored alternatives to the current ways providers assess and manage pain to better calibrate pain assessment with opioid prescribing. This effort, which was driven by members of MHQP’s Consumer Health Council, sought to involve patients in improving the traditional 10-point scale to assess pain.

Working with Mad*Pow,

Using Human-Centered Design to Improve Pain Assessment and Management
(2017)Jonathan Small2021-04-01T17:35:01-04:00

Added significant enhancements for electronic outreach and capture of patient comments to the statewide Patient Experience Survey

Added significant enhancements for electronic outreach and capture of patient comments to the statewide Patient Experience SurveyJonathan Small2021-04-02T15:43:54-04:00

Partnered with Consumer Reports again to publish a special report, “Choosing the Right Doctor for You,” focused on quality measures for more than 300 primary care practices

Partnered with Consumer Reports again to publish a special report, “Choosing the Right Doctor for You,” focused on quality measures for more than 300 primary care practicesJonathan Small2021-04-02T15:45:03-04:00

Celebrated MHQP’s 21st anniversary, honoring MHQP’s founding members

Celebrated MHQP’s 21st anniversary, honoring MHQP’s founding membersJonathan Small2025-03-12T22:28:37-04:00

CHIPRA Grant to Improve the Quality of Children’s Healthcare
(2010 - 2015)

This multi-year improvement effort gave the state a unique opportunity to rally organizations interested in improving pediatric healthcare quality to pursue shared goals. MHQP’s role included:

Created the Massachusetts Child Health Quality Coalition (CHQC), which served as a neutral convener of child health stakeholders in the state and facilitated a shared understanding of pediatric healthcare quality priorities

CHIPRA Grant to Improve the Quality of Children’s Healthcare
(2010 - 2015)Jonathan Small2018-09-12T23:54:46-04:00

Partnering with Consumer Reports to Publish MHQP Data
(2012 and 2016)

In 2012, MHQP partnered with Consumer Reports, which, for the first time in its history, published patient experience ratings of primary care physician groups in a special version of the magazine for distribution to its subscribers and newsstands in Massachusetts.

Partnering with Consumer Reports to Publish MHQP Data
(2012 and 2016)Jonathan Small2023-08-30T09:38:19-04:00

Greater Boston Aligning Forces for Quality
(2009 - 2015)

MHQP led the Greater Boston coalition for Aligning Forces for Quality (AF4Q), The Robert Wood Johnson Foundation’s multipronged effort to lift the overall quality of health care in communities across the nation. Boston was one of 16 communities selected to participate. This endeavor focused on three areas:

Engaging Consumers in Health Care

Launched in 2011, MHQP’s Consumer Health

Greater Boston Aligning Forces for Quality
(2009 - 2015)Jonathan Small2021-04-01T17:37:42-04:00

Patient Experience Survey Methodology Pilot – Short Form and Electronic
(2015)

This project piloted a short form and electronic mode of MHQP’s annual patient experience survey to evaluate the efficacy of new methodological approaches in future iterations of the survey. MHQP created, fielded and analyzed responses to a short form survey instrument that is considerably shorter than the standard PCMH CG-CAHPS 2.01 patient experience survey in use at

Patient Experience Survey Methodology Pilot – Short Form and Electronic
(2015)Jonathan Small2021-04-01T17:36:37-04:00

Piloted short form and electronic mode of patient experience survey to evaluate the efficacy of new methodological approaches in future iterations of the survey in collaboration with California Healthcare Performance Information System (CHPI)

Piloted short form and electronic mode of patient experience survey to evaluate the efficacy of new methodological approaches in future iterations of the survey in collaboration with California Healthcare Performance Information System (CHPI)Jonathan Small2021-04-02T15:46:51-04:00

About Jonathan Small