Category: News & Views


Listen Up, America. Now is the Time to Address Racism in our Healthcare System

(June 8, 2020)

by Brittney Gedeon, Rising Junior and Presidential Scholar at Boston College and MHQP Summer Intern

The senseless death of George Floyd at the hands of four police officers in Minneapolis has shocked and outraged millions of people throughout the country. As a nation, we should condemn the racial injustices we see in policing and

Listen Up, America. Now is the Time to Address Racism in our Healthcare System 2020-08-05T10:37:39+00:00

MHQP Statement in Support of Protests

(June 8, 2020) 

Dear Friends,

We at MHQP would like to add our voices to the resounding chorus of supportive messages in solidarity with the peaceful protesters seeking lasting change against longstanding systemic racism in the United States. We hear you. We see you. We support you.

Clearly, now is a time to listen to the voices of our fellow Americans whose

MHQP Statement in Support of Protests 2020-06-11T18:37:45+00:00

What We Are Learning About Patient and Provider Experiences with Telehealth

By Barbra G. Rabson

(May 2020)

I have been amazed and inspired to see healthcare respond to the daily challenges presented by the COVID-19 pandemic. Crises have a way of opening new opportunities and presenting innovative solutions which were barely conceivable before. So I believe it is with telehealth.

As I wrote in a

What We Are Learning About Patient and Provider Experiences with Telehealth 2020-05-11T19:00:22+00:00

Now Is the Time to Get Telehealth Right

By Barbra G. Rabson

(April 2020) 

Amid all the horror and hardship of the COVID-19 pandemic, maybe something good will emerge on the other side of it for the healthcare system. Now is our chance to finally get telehealth right.

Before the pandemic struck, MHQP was working with a distinguished panel of experts to

Now Is the Time to Get Telehealth Right 2020-04-13T22:25:21+00:00

MHQP Cancels 2020 Patient Experience Survey Due to Impact of Pandemic

(April 2020)

MHQP will not be fielding our annual survey assessing patient experiences in primary care this spring because of the COVID-19 outbreak. This was a difficult decision to make but one that we feel is right, given the current stress on our healthcare system. We are optimistic that we will resume fielding the survey again next year.

MHQP’s survey

MHQP Cancels 2020 Patient Experience Survey Due to Impact of Pandemic 2020-07-23T17:01:44+00:00

Massachusetts Primary Care Providers Are Investing More Time with Patients on Behavioral Health Concerns

(January, 2020) 

Results of MHQP’s Annual Statewide Patient Experience Survey Inform the Debate Over the Governor’s Proposal to Increase Spending in Primary Care and Behavioral Health.

Against the backdrop of a proposal from Governor Baker to increase the state’s investment in primary care and behavioral health services, MHQP has released the results of its annual survey assessing patient experiences in primary care

Massachusetts Primary Care Providers Are Investing More Time with Patients on Behavioral Health Concerns 2020-06-29T04:53:33+00:00

MHQP Announces Winners of 2019 Patient Experience Awards

(December 2019) 

MHQP has announced the winners of the 2019 “MHQP Patient Experience Awards.” MHQP introduced this award program last year as a way to recognize the primary care practices that perform highest on its annual Patient Experience Survey, the only statewide survey of patient experience in primary care in Massachusetts.

MHQP received

MHQP Announces Winners of 2019 Patient Experience Awards 2020-01-21T21:04:24+00:00

MHQP Introduces New Resource to Help Empowered Patients

(November 2019)

Healthcare leaders around the country recognize that engaging patients through collaborative and personalized care is a key to reducing costs and improving outcomes.

To advance this cause, Massachusetts Health Quality Partners (MHQP), with the help of its Consumer Health Council (CHC), has created a new section on the MHQP website dedicated to

MHQP Introduces New Resource to Help Empowered Patients 2019-11-12T01:59:55+00:00

The Future of Primary Care in Massachusetts

By Barbra G. Rabson

(October 2019) 

Lately, I’ve been thinking a lot about the future of primary care in Massachusetts. I was inspired in part by work we’ve been doing at MHQP to explore barriers to affordability through the patient’s eyes, and lack of access to primary care was one of those

The Future of Primary Care in Massachusetts 2019-11-12T02:10:41+00:00

MHQP Working with CHIA to Collect, Aggregate and Report HEDIS Data

(October 2019)

MHQP is pleased to announce that it has been awarded a contract from the Center for Health Information and Analysis (CHIA) to collect, aggregate and report Commercial Healthcare Effectiveness Data and Information Set (HEDIS) measures.

The contract calls for MHQP to:

  • Identify a subset of commercial HEDIS measures for reporting
  • Collaborate with health plans in the Commonwealth to collect
MHQP Working with CHIA to Collect, Aggregate and Report HEDIS Data 2019-10-07T03:28:18+00:00
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