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So far Jonathan Small has created 87 blog entries.
Implemented a shorter survey instrument (CAHPS 3.0 modified) in MHQP’s statewide primary care patient experience survey for commercial populations
Completed first MassHealth primary care patient experience survey and drafted surveys for behavioral health and long-term services and supports
In a webinar on November 28, 2017, MHQP and its partners at Mad*Pow’s Center for Health Experience Design shared their progress to date on our co-design approach to improve pain assessment and better calibrate pain assessment with opioid prescribing.
“In the many conversations I’ve had with all kinds of people in this project, I’ve not met a single person
Patient engagement has emerged as an essential element of effective care. Health care leaders around the country have begun to recognize that engaging patients through collaborative, personalized care is key to reducing costs and improving outcomes.
MHQP is in a unique position to learn about structural programs and innovative practices that help empower patients to be active in their
Patient experiences for commercially-insured patients in primary care in Massachusetts continue to improve, despite the backdrop of increased out-of-pocket expenses and significant uncertainty in the healthcare system. This is one of the key findings from a statewide patient experience survey conducted for the 13th year by Massachusetts Health Quality Partners
Massachusetts Health Quality Partners (MHQP) is pleased to announce that it has been selected by the Executive Office of Health and Human Services (EOHHS) for the Commonwealth of Massachusetts as its vendor to conduct statewide patient experience surveys of people insured through the state’s Medicaid program, MassHealth, and participating