Our Team

MHQP Staff

Julia Banas, MPHProgram Manager

Julia Banas joined MHQP in July of 2021. As Program Manager, she is responsible for supporting timelines and materials for various projects, including the public program survey measurement and reporting and initiatives to promote health equity.

Prior to joining MHQP, Julia interned at the Right Care Alliance (RCA), a grassroots coalition working to put patients’ voices at the center of healthcare. She has also worked in research involving health disparities at Yale University’s Institution for Social and Policy Studies and Boston University’s Slone Epidemiology Center.

Julia received an MPH in Chronic Disease Epidemiology from Yale University and a BA in Political Science from Boston University. In her free time, she enjoys reading and baking.

Jane Barrow, MSPresident and CEO

Jane Barrow brings more than two decades of leadership at the intersection of healthcare delivery, academia, and health policy, with a particular focus on strengthening primary care, advancing health equity, and improving patient experience through cross-stakeholder collaboration. She has served as an Associate Dean and Executive Director within Harvard University, Executive Director at Partners Health (MGB), and Administrative Director at Lahey Clinic Medical Center. In the Pacific Northwest, she served with Evergreen Community Health in Washington state, developing new programs and services to meet community needs. She began her career in management consulting.

Most recently, Ms. Barrow directed the launch and growth of a Harvard research initiative aimed at improving health outcomes through new models of education, care delivery, and payment, work that brought together community health centers, health professions schools, government agencies and a public-private partnership of leading businesses and foundations. Her team was focused on creating the evidence needed to transform health systems to address disparities and improve health outcomes. Under her leadership, the team developed national data repositories and created cutting edge algorithms using predictive analytics and artificial intelligence to understand associations among primary and preventive care, behavioral health, oral health and social determinants that could be applied to implement systems change. She and her team have over 40 publications.

Over her career, she has cultivated and led more than a dozen institutional partnerships dedicated to strengthening primary care and public health systems in Massachusetts, across the United States and across the Globe. Ms. Barrow has extensive experience internationally in workforce development and health systems planning. She serves on the Board of Victory Programs Inc., the Cambridge Health Alliance Board Committee on Population Health, and Governor Healey’s Special Commission on Oral Health.

Ms. Barrow holds a BA in Literature and an MS in Health Policy and Management, both from Harvard University.

Jillian BergstromProject Coordinator

Chevaunne Edwards, MPHDirector of Quality Measurement and Analytics

Chevaunne Edwards joined MHQP in 2025 with more than a decade of experience in healthcare quality, patient experience, and data analytics. As Director of Quality Measurement and Analytics, she oversees MHQP’s patient experience survey programs, clinical quality measurement initiatives, and analytic strategies. Her work focuses on advancing the use of data to drive meaningful improvement in healthcare delivery across Massachusetts. She is committed to developing equitable and actionable approaches to healthcare quality measurement and patient experience improvement.

Prior to joining MHQP, Chevaunne served as the CAHPS Program Manager at the Agency for Healthcare Research and Quality (AHRQ), where she helped shape national strategy for person-centered care measurement. She previously held leadership roles at Johns Hopkins Health System, where she led enterprise-wide Voice of the Customer initiatives and implemented feedback platforms to inform system-level service and operational improvements.

Chevaunne received an MPH from Tufts University and a BS in Biology from Spelman College. In her free time, she enjoys reading and playing video games with her cats cheering her on.

Janet Flaherty, MBAVice President, Finance and Accounting

Janet Flaherty joined MHQP in 2007. As the Vice President of Finance and Accounting, Janet is responsible for the MHQP budget development and accounting operations, and supports business development activity.

Janet has over 25 years of experience in accounting and finance. Prior to joining MHQP, Janet spent 10 years as a Financial Analyst for Millipore Corporation responsible for financial analysis for a worldwide sales division. Prior to Millipore Corporation, Janet worked at Ernst & Young in public accounting, performing audits for industries such as manufacturing, real estate, and healthcare, and becoming certified as a C.P.A.

Janet received a Master’s in Business Administration from Babson F.W. Olin Graduate School of Business, and a Bachelor’s degree in Accounting from Boston College. In her free time she enjoys spending time walking with her family.

Jason LeistikowSenior IT Analyst/Developer

Jason Leistikow joined MHQP in 2008. As the Senior IT Analyst/Developer, he is responsible for developing and managing the information systems used to support MHQP’s operations. In addition to serving as MHQP’s principal database administrator, he is a key contributor to our report generation and data analytics. Jason also manages MHQP’s Massachusetts Provider Database and oversees several MHQP-affiliated websites such as mhqp.org and healthcarecompassma.org.

Jason brings over 25 years of experience in data analytics and design. Prior to joining MHQP, Jason was an Applications Developer for the State Street Corporation in Boston. At this organization, he was responsible for creating and maintaining systems used to improve operating efficiencies within the organization. Previously, Jason was a Programmer/Analyst for the Picker Institute, a Boston-based nonprofit organization that reported on the quality of patient-centered care in Massachusetts.

Jason received a Bachelor of Business Administration with a focus on Management Information Systems from the University of Wisconsin-Milwaukee. In his free time he enjoys photography, spending time with his wife and two kids, and as a native of the “dairy state” of Wisconsin, he is an avid cheese enthusiast.

Natalya Martins, MPHChief Operating Officer

Natalya Martins joined MHQP in 2016. As the Chief Operating Officer, Natalya works with the President & CEO and other members of the senior team to oversee the operationalization of new strategic initiatives and management of projects that deepen and broaden MHQP’s impact. She also leads initiatives that promote health equity and anti-racism, oversees the ongoing development of MHQP’s clinical guidelines, and works closely with MHQP’s Consumer Health Council.

Natalya is dedicated to promoting and researching evidence-based improvements in the quality of healthcare through an equity lens. Prior to joining MHQP, Natalya conducted research for the Department of Exercise Science at Skidmore College. She has also partnered with Shape Up Somerville, an organization that strives to build healthy and equitable communities, to implement a community-based project aimed at collecting baseline health status data. Natalya also volunteers with the Right Care Alliance, a grassroots coalition that works to center the patient’s voice in healthcare.

Natalya received an MPH from Simmons University and a B.Sc. in Health & Exercise Science from Skidmore College. In her free time, she enjoys running and drawing.

Molly Totman, MPHVice President of Quality & Engagement

Molly joined MHQP in 2024 as Vice President of Quality & Engagement. She is a dedicated public health professional with expertise in quality improvement, population health management, regulatory compliance, data integration, strategic planning, program management, and program evaluation. She earned her undergraduate degree in Anthropology in 2011 and then her Master of Public Health degree in 2014, both from the University of Massachusetts Amherst. After graduation, she was hired at Caring Health Center in Springfield, MA, where she worked for eight years and rose to the position of Quality Director. In 2022, she moved to the role of Quality Director at Community Care Cooperative (C3), where she supported the success of community health centers across the state in value-based care. She is currently pursuing a Doctor of Public Health at Johns Hopkins. Molly is interested in leveraging improvement science, along with qualitative, participatory, and implementation science methodologies, to advance healthcare quality and equity.

Symone Woodham, MPHProgram Manager

Symone Woodham joined MHQP in October of 2022. As Program Manager, she provides support in project planning and implementation for the Patient Experience Survey, as well as other projects.

Prior to joining MHQP, Symone interned for Butler Hospital Memory and Aging Program, recognized as a center for clinical research in Alzheimer’s. She has also worked as a research assistant at Boston University, conducting qualitative interviews to identify barriers and facilitators to lung cancer screening among underserved populations.

Symone received an MPH from Boston University and a B.S. in Health Studies from the University of Rhode Island. In her free time, she enjoys dancing, traveling, and spending time with her loved ones.

Consultants, Advisors, and Other Team Support

Nan Leonard, JDContracting Specialist

Nathalie McIntosh, PhDResearch Consultant

Dr. Nathalie McIntosh has worked as a research consultant for MHQP since 2023. Prior to that, she served as MHQP’s Director of Research for 5 years, managing fielding and analysis of the MassHealth Member Experience Survey. She has a PhD from Boston University in Public Health (health services research), and two Masters degrees, one in Biology and one in Genetic Counseling from McGill University. She has wide ranging research interests and expertise doing qualitative and mixed-methods projects.

Rebecca NicholsAssistant

Ruth Okin, MBAPayment Specialist

Ruth Okin has worked with MHQP as a consultant since 2014. She works in the finance and accounting department as a payment specialist. In this role, she tracks spending and provides support for budgeting and accounting reports. Ruth has over 30 years of business management experience and works with a variety of clients with support tailored to their unique needs. She holds an MBA from the D’Amore-McKim School of Business at Northeastern University and a BS in communications from Boston University. She enjoys artistic endeavors including creating collages and mosaics, and doing plein air drawing.

Janet Peluso, MBAContracting Specialist

Janet Peluso has worked as a consultant for MHQP since early 2016. Prior to that, Ms. Peluso served as MHQP’s Vice President of Finance and Contracting. Janet provides senior advisory services to MHQP in the areas of contracting, business planning and financial management. She has over 25 years of experience in a variety of settings, including non-profits, medical groups, and managed care/insurance companies. Janet has a Master’s in Business Administration from The Wharton School of Business and a Bachelor’s in Accounting and Health Systems Management from the University of Connecticut.

Barbra Rabson, MPHCEO Emeritus & Advisor

Barbra Rabson is currently serving as the CEO Emeritus & Advisor of Massachusetts Health Quality Partners (MHQP). Under her past leadership as CEO and President of MHQP, the organization had become a national leader in the measurement and public reporting of health care information, with a particular focus on measuring and improving patients’ experiences of care. In the past few years, Ms. Rabson has focused the organization’s work around three main areas of impact: improving patient experiences, advancing health equity and strengthening primary care. Of particular note is her role leading MHQP’s recent work to create a dashboard to monitor the health of primary care in Massachusetts in partnership with the Center for Healthcare Information and Analysis.

Ms. Rabson serves on the newly formed Massachusetts Primary Care Access, Delivery, and Payment Task Force. She is on the Board of the American Board of Family Medicine and is a member of the Milbank Advisory Committee for the Health of US Primary Care Scorecard. She also serves on the Massachusetts Executive Office of Health and Human Services Quality Measure Alignment Task Force and Quality Subcommittee and is on the Board of the Massachusetts Health Policy Forum.

Ms. Rabson received the 2025 Primary Care Community Leadership Award from the Primary Care Collaborative.

Ms. Rabson received her Master’s degree in Public Health from Yale University and her undergraduate degree from Brandeis University. In her free time, she enjoys sculling on the Charles River and playing her cello.

Claude Setoji, PhDStatistical Consultant

Amanda Speller, PhD, RNTechnical Consultant