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Improving Healthcare Through Collaboration and Measurement

Since 1995, MHQP has been leveraging its unique position as an independent coalition of key stakeholder groups (providers, payers and patients) in Massachusetts healthcare to help provider organizations, health plans and policy makers improve the quality of patient care experiences throughout the state. We do this by:

  1. measuring and publicly reporting non-biased, trusted and comparable patient experience data;
  2. sharing tools, guidelines and best practices to help support improvement efforts; and
  3. catalyzing collaboration to find breakthrough solutions to shared challenges.

MHQP’s work is driven by and organized around the principle that the challenges facing healthcare can only be solved through collaboration and innovation across key stakeholder groups – including patients, whom we believe are the most underutilized resources in the healthcare system. MHQP is the neutral body that brings these organizations and individuals together to find shared interests and solve problems that none can solve alone.

Learn More About MHQP

Breaking News

Patients surveyed from nearly
Adult and pediatric practices, representing approximately
Physicians across the state

News and Views

MHQP’s Unique Data Sets Enable First-Time Look at Link Between Patient Engagement Activities and Patient Experience

(August 2019) “To our knowledge, this is the first study of its kind to examine the relationship between patient engagement activities and patients’ reported experience of care,” say the authors of Patient Engagement Activities and Patient Experience: Are Patients With a History

Key Initiatives

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