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News & Views 2019-10-24T22:37:03+00:00

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What Does It Take to Deliver Exceptional Patient Experience in Primary Care?

(January 2019)

Is there a “secret sauce” behind exceptional patient experiences in primary care?

We spoke with the leaders of some of the 33 adult and pediatric practices that were recognized in 2018 as winners of the first annual MHQP Patient Experience Awards to understand what they do to deserve such high praise from their patients.

Jump to:
Newton Wellesley Primary Care

Boston Globe Front Page Article Features MHQP’s Work Surveying Medicaid Patients

(January 2019)

MHQP is pleased to share an article by Liz Kowalczyk from the front page of the Boston Globe on January 15, 2019.

Having collected and published information on the experience of commercially-insured patients in Massachusetts for more than a decade, MHQP has been working under

MHQP Convenes Expert Panel to Tackle Patient Barriers to Healthcare Affordability

(December 2018)

“We have created barriers that routinely prevent patients from engaging with our healthcare system in a way that enables them to obtain high value, affordable care.”

This is how MHQP President and CEO characterized the nature of the problem at the start of MHQP’s Patient Engagement Roundtable Discussion on Affordability in December 2018.

MHQP Announces Winners of New Patient Experience Awards

(November 2018)

MHQP has announced the winners of its first annual “MHQP Patient Experience Awards.” MHQP introduced this award program this year as a way to recognize the primary care practices that perform highest on its annual Patient Experience Survey, the only statewide survey of patient experience in primary care in Massachusetts.

MHQP

MHQP Convenes Patient Engagement Roundtable to Accelerate Healthcare Affordability

(November 2018)

On December 5, MHQP will convene a Patient Engagement Roundtable Discussion on Affordability designed to identify strategies for impacting healthcare affordability through patient activation and engagement.

This effort is made possible by a small grant from the Network for Regional Healthcare Improvement (NRHI), which is seeding opportunities to increase health, reduce price

Leadership Transition Planned for MHQP’s Consumer Health Council

(November 2018)

MHQP is pleased to announce that Lucilia Prates has been selected to be the new Chair of MHQP’s Consumer Health Council (CHC). Ms. Prates will be following in the footsteps of Rosalind Joffe, who has been leading the Council since its inception in 2011. Ms. Joffe will remain active on the CHC, but will no longer serve as

What Does It Take to Increase Patient Engagement in Primary Care Settings?

(October 2018)

MHQP president and CEO Barbra Rabson has teamed up with CRICO Senior Vice President and Chief Medical Officer Luke Sato, MD, on an important article published this week in the NEJM Catalyst.

The article is built on the findings of a first-of-its-kind survey of 412 Massachusetts primary

MHQP to Play Key Role in CMS-Funded Orthopedics Measurement Development Project

(September 2018)

MHQP is pleased to announce that we will be partnering with principal investigators from Brigham and Women’s Hospital in a cooperative agreement funded through the Centers for Medicare & Medicaid Services (CMS) and authorized under the Medicare Access and CHIP Reauthorization Act of 2015 (MACRA) to develop clinical quality measures related to orthopedic surgery.

MHQP’s role in the three-year

MHQP Featured in Article About Pioneering Efforts to Measure Experience for Medicaid Members

(September 2018)

MHQP is very excited to share an article published on the USC Annenberg’s Center for Health Journalism (CHJ) website by prominent local reporter Martha Bebinger.

The article focuses on the Commonwealth’s breakthrough efforts to add the voice of MassHealth members to publicly-reported ratings of patient experiences in Massachusetts. MHQP was selected by

MHQP and Mad*Pow present initial results of pain assessment project

(December 2017)

In a webinar on November 28, 2017, MHQP and its partners at Mad*Pow’s Center for Health Experience Design shared their progress to date on our co-design approach to improve pain assessment and better calibrate pain assessment with opioid prescribing.

“In the many conversations I’ve had with all kinds of people in this project, I’ve not met a single person

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